General Manager

General Manager

Full Time • San Diego - Mission Valley

The Lash Lounge champions our Members and Guests as well as the value they place on feeling and looking their best. Our proprietary training approach to healthy lash extensions boosts the confidence of our guests, builds trust in our brand, and sends our community out into the world with a smile. Join our team and showcase your leadership skills in our vastly growing Lash Lounge family.

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.

WHO WE ARE LOOKING FOR:

The General Manager position is a high-profile leadership position that is responsible for the salon's overall growth, coordination, operational success. The General Manager will ensure the salon meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations. The General Manager will also act as the salon ambassador to provide each member an unforgettable experience.

RESPONSIBILITIES:

• Manage the daily operations of the salon
• Ensure the salon meets or exceeds financial goals
• Maximize sales and membership participation
• Make sure both guests and team members are scheduled efficiently and effectively
• Provide daily support to team members
• Coach and develop team members
• Ensures each guest has a unforgettable and consistent experience

REQUIRED SKILLS:

• 5+ years directly managing a team of 3 or more
• 5+ years or more in Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses
• College Degree in Business or other relatable field experienced is preferred
• Reliable transportation
• Exceptional customer service skills and computer skills
• MindBody Online Software experience is a plus!

WHY JOIN OUR TEAM?

• Salary; commensurate with experience
• Annual Bonus Plan
• Free lash extensions and all other salon services
• Discounts on retail products

If you love the challenge of starting a new business and take pride in growing something from the ground up, then this is the position for you! If you are awesome at motivating staff, and want to see your team grow, please submit your resume. We would love to meet you!

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

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WHEN YOU’RE A PART OF THE LASH LOUNGE, YOU’RE A PART OF OUR FAMILY!

We have a passion for lashes and a P.A.S.S.I.O.N. for our team.

We are: P rofessional, A ppreciative, S ervice-Oriented, S ervant Leaders, of I ntegrity. We: Take O wnership and N ever Give Up.

Learn and master The Lash Lounge’s exclusive lash design technique, combining aspects of personalization and customization to create looks 100% unique to every guest!

You’ll get access to the ongoing support you need and the stylist networking forums you’ll love to improve your skills and grow your career.

Lash Lounge-certified, our stylists set the standard for exceptional skills and service.

The salon will feel like your second home and your coworkers your family.

Every day, you’ll get to make people feel BEAUTIFUL!

What I like most about working at The Lash Lounge is not only the knowledge that I’ve been able to acquire, but mostly the collaborative environment that I’m a part of. We all genuinely care about one another, and we demonstrate that by showing respect and giving daily encouragement.

ANNA DUTRA

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