Supply Chain Manager

Responsibilities

• Lead the local S&OP process in alignment with regional and global supply chain frameworks and guidelines
• Drive cross-functional collaboration across Commercial, Finance, Market Access, Regulatory Affairs, Quality, and Global Supply Chain teams
• Build and maintain consensus forecasts, ensuring inventory levels, forecast accuracy, forecast bias, and E&O targets are achieved
• Develop and manage replenishment and import plans based on aligned forecasts, inventory policies, and business requirements
• Oversee end-to-end supply chain operations across GCC markets, including import coordination, order management, customer service, shipment management, and ERP transactions
• Manage financial reconciliation activities, invoice controls, PO management, credit/debit memos, and SOX-compliant supply chain processes
• Lead relationships with distributors, customs brokers, logistics providers, and regulatory stakeholders across the GCC region, particularly Saudi Arabia
• Partner closely with local regulatory teams to ensure compliance with GCC import/export regulations and supply continuity
• Drive supply chain, logistics, and customer service improvement initiatives across regional and global stakeholders
• Lead cross-functional projects focused on process optimization, systems improvements, and operational efficiency
• Ensure compliance with Global Trade Compliance policies, customs regulations, GDP standards, and internal SOPs
• Support tender management activities end-to-end, partnering with distributors, Commercial, Market Access, Finance, and Regulatory teams
• Represent Supply Chain within affiliate leadership discussions, influencing key business decisions and driving cross-functional alignment
• Identify operational risks proactively and develop mitigation and contingency plans to ensure business continuity
• Act as a key Supply Chain SME across logistics, operations, customer service, compliance, and ERP systems within the GCC region

Requirements

• Bachelor’s or Master’s degree in Supply Chain Management, Business Administration, or a related field
• Minimum 5–8 years of Supply Chain experience, including 3–5 years in a similar role within the pharmaceutical or biotech industry
• Strong end-to-end Supply Chain experience across S&OP, logistics, operations, shipment management, and customer service
• Deep understanding of the GCC regulatory landscape and systems, particularly within Saudi Arabia
• Fluent in written and spoken Arabic and English
• Proven experience managing distributor, logistics provider, and customs broker relationships across the GCC region
• Strong cross-functional knowledge across Supply Chain, Finance, Commercial, Regulatory Affairs, Quality, and Operations
• Experience working within regional and global matrix organizations, collaborating effectively across functions and geographies
• Strong influencing, negotiation, and stakeholder management skills, including the ability to challenge and drive alignment at senior leadership level
• Demonstrated ability to manage complexity, ambiguity, and change in fast-paced environments
• Strong analytical and problem-solving capabilities, with the ability to anticipate risks and develop contingency plans
• Experience leading process improvement and operational excellence initiatives; Lean Six Sigma / Green Belt considered an asset