Senior Customer Experience & Contact Center Lead
SupportFinity™
ASMO is seeking a dedicated contact center professional to execute activities that deliver quality service and maximum customer satisfaction for ASMO customers. You will track, resolve, and follow up on complaints and ensure escalations to the right departments.
Key responsibilities include developing contact center plans, handling inbound/outbound communications, acting as primary liaison across carriers, customers, and operations, and guiding junior staff.
#J-18808-LjbffrVacancy posted 2 days ago
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