HYCO Shift supervisor

Nature & Scope

The HYCO Operations shift Supervisor is accountable for managing and supervising the operations shift team—including shift leads and operators—for BHIG facilities such as a Hydrogen Steam Methane Reformer, a CO2 Removal Unit & CO2 Compression, HPSA, Membrane Unit, related utilities, and pipeline network. The Operations Shift Supervisor will manage the day‑to‑day plant shift operations, which include daily customer production meetings, close communication with feed‑stock and utilities suppliers to ensure daily operational targets are achieved, and interface with the Maintenance and Engineering teams to ensure the safe and reliable operation of the site. The Operations shift Supervisor will also ensure that the Operations staff is properly trained to support operations and will perform daily tasks as required, such as preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assisting the maintenance and engineering teams in preparing and executing corrective maintenance activities.

Safety

• Provide & maintain a safe work environment. Demonstrate leadership with all company & industry safe work processes to prevent injuries.

Technical

• Provide direction to the staff of the HYCO Steam Methane Reformer unit and ancillary equipment as prescribed by the Work Instruction Procedures. Operate the unit when required.
• Provide direction & guidance based on technical feedback from Assistant Site Manager, Site Manager, Engineering and Maintenance for troubleshooting, maintenance, repair, and test activities.
• Provide Operations support, guidance & lead the team during the start‑ups, shutdowns and emergencies of the plants. Maintain accurate document control and monitor quality assurance initiatives.
• Provide Operations guidance to ensure safety, reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems.
• Provide Operations input for scheduled outages to ensure contractual requirements are achieved.
• Manage plant production efficiently based on data‑driven decisions to ensure safety and reliability targets are met to achieve maximum profitability.
• Work closely with Shift Team, Assistant Site Manager, Site Manager, Maintenance Team and Engineering team to ensure production targets are achieved in his shift, plant running at optimum energy efficiency and safely.

Operations

• Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program, which includes Safety Work Permits, LOTO, Confined Space, etc. The position facilitates planning, organising, auditing, and follow‑up to build the BHIG safety culture into the BHIG.
• Ensure all Environmental Regulatory requirements are met.
• Ensure compliance to all CM, PM tasks.
• Support and prepare for Shutdown Planning and Turnaround Planning.
• Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met.
• Meet the customer’s satisfaction on safety, reliability, product quality, and flexibility on product supply.
• Build the plant technical capability through support coordination from Assistant Site Manager, Site Manager, Maintenance Team and Engineering team.
• Provide coaching and motivation to the operations team to achieve operational excellence and customer satisfaction.
• Develop, train, and promote top‑performing personnel who achieve success through teams, customers, and employees, fostering open communication, performance‑driven, and results‑oriented behaviour.
• Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment through a Plant Process Advisory Model.
• Provide operations support and participate / lead incident investigations and Root Cause Analysis. Identify & implement sustainable corrective action(s).
• Act as the Single Point of Contact when dealing with internal issues of the HYCO units, representing APQ and coordinating internal resources. Provide timely progress updates to the customer.
• Facilitate attainment of operations excellence and customer satisfaction via operations productivity, reliability, quality, cost reduction, services, continuous improvements, and meeting of budgets.
• Maintain a relationship with the customer’s counterparts from other Refinery Units where APQ either receives Feedstock, Utilities & Power or supplies Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for APQ and the customer’s current and future product demand.
• Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix.
• Accountable to view all IOW Event Manager Logs and ensure proper actions have been taken on a daily basis.
• Accountable to personally inspect all Active Leaks each shift and update any degradation in his report.
• Accountable to audit, review and assign action each day for the logs from his operators.
• Accountable to complete his team’s Work List on daily, weekly, monthly, and annual basis.
• Accountable to ensure implementation of issued mitigation plans for all Emergency and High‑level (Safety Risk/Environment Risk/Availability Risk/Utilization Risk/Energy Risk) log items.

Minimum Requirements And Qualifications

• Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations preferred. An associate technical degree (2‑year certificate) will be considered based on years of experience and competence.
• Experience in gas, petrochemical, or related industries in operations, engineering, and/or maintenance function. Demonstrated HYCO knowledge a plus, with a minimum of 10 years’ experience with 4+ years in line supervision of process operations roles.
• Expectation is that the operations team will achieve a ‘Level 1 / Board Level’ status within 2–4 years. Operators will be evaluated during the training period and placed at the level of competence accordingly. All the operations team are considered field and board operators when Level 1 is achieved. Leadership positions are expected to follow the progression process.
• The HYCO Operations Supervisor is an extension of the operating team and is expected to engage in plant operations when required.
• Proven coordination experience in a multi‑team environment which includes operations, engineering, and maintenance.
• Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization and externally.
• Promotes a ‘one team’ environment.
• Ability to communicate and manage customer interactions on a daily basis.
• Wide technical knowledge in operations, engineering, and maintenance activities.
• Proficiency in English speaking and writing.
• Knowledge and understanding of local environmental and health and safety requirements.