Senior IT Service Management Lead | ITIL & ServiceNow
Cigna Health and Life Insurance Company
The Cigna Group is seeking a Senior Analyst for Service Management in Riyadh, Saudi Arabia. You will lead ITSM processes including incident, change, and service requests, while ensuring ITIL-aligned governance and high service quality.
Collaborate with infrastructure, applications, and business teams to deliver reliable services, manage major incidents, and drive continuous improvement with strong stakeholder engagement.
#J-18808-LjbffrVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior IT Service Management Lead | ITIL & ServiceNow in Riyadh vacancy
- ...Senior ServiceNow GRC Consultant (GRC | BCM | TPRM)... ...GRC Consultant to lead the design, implementation... ...Integrated Risk Management (IRM), Business... ...and customize Service Portal components... ...years of overall IT experience. ~5+... ...CTA) (preferred) ITIL Foundation Certification...
- ...Job Description – ServiceNow GRC SME (5+ Years Experience) Job Location: Riyadh - KSA... ...information security, risk, compliance, and audit management . Key Requirements Must have... ...such as ISO, CISA/CISM, and ITIL . Should have project management experience...
- ...ServiceNow GRC Consultant We are looking for an experienced ServiceNow GRC SME with strong... ...compliance, SecOps operation and audit management . Key Requirements Must possess... ...such as ISO 27001 , CISA / CISM , and ITIL . Should have project management...
- ...is currently looking for a IT Customer Support Lead . Our focus is 100%... ...and sustainable imaging data management, to improve productivity... ...Develop and maintain customer service relationships Executing... ...Experience of working within an ITIL disciplined environment....
- ...matching JD will be shorlisted* Engagement: ServiceNow GRC & SecOps Implementation Modules... ...Scope: IRM (Policy, Compliance, Risk Management, TPRM), BCM, SecOps (SIR, VR, TI)... ...Resources: 2 (Two) ServiceNow Developers Seniority Level: Mid to Senior (minimum 3 years...
- ...forefront of technology solutions in the Telecom and IT industries. We are currently seeking a highly skilled Project Manager with experience in Telecom and IT to join our... ...status updates and reports to stakeholders and senior management. Building and maintaining...
InnovationTeam
Riyadha month ago - ...Moment Matters with a signature Yes I Can! service ethos. People are at the core of our... .... We are currently seeking a Senior Sales Manager to join our vibrant team. At RHG, we are... ...Groups and inclusion initiatives . Lead with Your Ambition - Your ideas, passion...
- ...the job The Infrastructure service delivery role on the Nielsen Media... ...image installations. Manage the procurement process and create... ...manage service requests using ServiceNow. Coordinate with third-... ...flexibility to adapt to changing IT support needs....
- ...voice Job Description The Senior Bid Manager will be a dedicated resource for the Turner... ...and will work closely with various bid leads and other stakeholders to drive... ...business development in the professional services sector, ideally with PMC services in the...
- ...abilities and join the dynamic team of a leading company operating in the government services and process facilitation sector. As the Performance Manager , you will be responsible for... ...data visualization. Collaborate with IT and Digital teams to enhance performance...
- ...About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC... ...global support offices. Your Role The Senior Manager - Credit Risk will play a critical role... ...product, engineering, and customer service teams to integrate risk management measures...
- ...Role Our client is seeking a Sales Manager, Saudi Arabia who will be instrumental... ...and sales pipelines within the financial services sector, initially focused on Saudi Arabia... ...We are partnering with a market-leading company that is building a unified infrastructure...
- ...Geospatial Customer Service Manager Salary: Competitive Grade: GG12 Location: Riyadh, Saudi Arabia JOB PURPOSE BAE Systems... ...organise the team’s activities. JOB ACCOUNTABILITIES · Lead a team of Customer Service Representatives (CSRs) in providing...
- Infinite pl is a digital-led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, and investment capabilities that we utilize to orchestrate and build innovative...
- Technical Service Manager Region: Riyadh Requirements: Strong knowledge of HVAC systems, equipment, and components. Full technical capability on all types and brands of chillers such as York, Trane, Petra, Zamil, Carrier etc. Experienced in Compressor Overhauling and...
- ...Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993. As... ...Unified Communications, IT Service Management Solutions and Consultation,... ...Business Administration equivalent. ITIL Foundation (preferred) Inbound...
- ...data security posture management, Veeam is built for the... ...world’s biggest brands. IT Support Specialist II (... ...you turn to the remote Service Desk ticket queue. We... ...system such as ServiceNow to manage and track your... ...ID, Jamf, or Intune. ITIL, CompTIA A+, Microsoft...
$7500 - $8000 per month
...Experience – 5+ years in IT Governance Job... ...: Implements and manages the day-to-day operations... ...standards (COBIT, ITIL, ISO). Work with other... ...and controlling the IT Service Management performance... ...Steering Committee (ITSC) and senior management. Conduct...- ...construction engineering and mobility services. We create and operate... ..., consulting, and project management services makes it a trusted partner... ...looking for an experienced Senior Commercial Manager to join... ...optimize business performance, and lead cross-functional teams to...
- ...to tackle in our world today. We have global ambitions - no small thinking here. About the Role We're looking for a Senior Product Manager to own the product experience behind how meals get made, tracked, and delivered to subscribers. The scope spans production...
- IT Administrator Region: Riyadh Experienced IT Administrator looking for a job in Riyadh. Skilled in Networking, Windows Server, FortiGate... .... Install and configure hardware and software. Configure and manage LAN, WAN, Wi-Fi, and network devices. Install and manage Windows...
- ...strategic new business development role responsible for leading commercial growth and new logo acquisition . The focus... ...selling high-value, complex solutions, specifically Digital Services, Applications Managed Services, AI, and advanced data solutions to major...
- ...Head of Support Services – Central Grade: 13 Location: Riyadh, Saudi... ...of Support Services is the senior Support Services representative... ...for the direct and indirectly managed delivery of multiple service stream... ...respective functional stream leads to ensure the effective...
- Summary Senior Business Manager/Account Manager – Gene Therapies Location : RIyadh... ...portfolio. In this role, you will lead the development and execution of commercial... ...field. At least 5 years commercial services and/or brand management in rare...
- ...reviews, risk and dependency management, Drive delivery... ...& Team Management Lead, coach and mentor the delivery... ...in banking, financial services or fintech either in-... ...ability to engage senior client stakeholders,... ...difference - we celebrate it, we support it, and we...
- ...a Turnaround & Restructuring Strategy Senior Manager to join our MENA team. In this role, you... ...Responsibilities You will be involved in leading engagements where we assist clients in... ...opportunities for additional services, and fostering a positive learning culture...
- ...from all walks of life. Company Name: UBL Job Description Plan, lead, and deliver projects end-to-end in Riyadh, ensuring schedule, budget, scope, and stakeholder alignment while managing risks and team performance. Key Performance Indicators: • Deliver...
- ...Job Description – Senior Project Manager (Aviation Technology) Position Title: Senior Project Manager – Aviation Technology Location: Riyadh... ..., and Digital Transformation programs. The individual will lead a team of approximately 12 technical resources and manage...
- Financial Advisory Service Offerings Teneo guides companies and their stakeholders... .... Our expert team also brings market-leading experience in developing and... ...successful Saudi business, we are looking for Senior Consultants and Managers to join our Financial Advisory team...
- ...investment holding company which manages a diversified portfolio of... ...for excellence within a market-leading corporate ecosystem. Job Overview The IT System Administrator is responsible... ...Infrastructure Administration Directory Services: Manage and optimize Active...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Service Management Lead | ITIL & ServiceNow. Be the first to apply!
