Remote-First Tech Support Specialist (SaaS, Level 2-3)
Lucidya
Lucidya is seeking a Technical Support Specialist to enhance customer experience by resolving complex technical issues. This role involves diagnosing problems, troubleshooting technical challenges related to APIs, and collaborating with Customer Support and Engineering teams. The position offers the chance to make a significant impact within a fast-growing company.
Ideal candidates will have 2+ years of experience in a Technical Support role, fluency in Arabic and English, and strong analytical skills. Join us to help shape a new Technical Support function in a remote-first environment.
#J-18808-LjbffrVacancy posted 5 hours ago
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