Restaurant Manager

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and in the know, which means we need you to be charming, stay in the moment, and make it memorable.

Duties and Responsibilities

• Financial return.
• Manage daily operation of restaurant.
• Conduct market and competitor analysis.
• P&L analysis including productivity and cost management.
• Conduct on‑job training sessions for restaurant employees.
• Conduct pre‑meal briefing and maintain liaison with kitchen.
• Ensure that grooming of restaurant employees meets required standard.
• Role‑model IHG Company Values and Core Purpose.
• Lead employee engagement activities.
• Conduct annual and mid‑year performance reviews.
• Provide coaching and regular feedback sessions for employees.
• Hold self and others accountable for achieving results.
• Supervise & direct courteous serving of food & beverage in restaurant.
• Implement and maintain brand standards.
• Drive the guest experience through service quality.
• Be knowledgeable of menu, recipes and production procedures.
• Manage daily operation of restaurants (responsible business).
• Implement quality assurance programs – I‑Toolkits.
• Implement and comply with the Company’s fire, life and safety requirements.
• Review checklists to maintain high standard of cleanliness.
• Maintain database of restaurant clients.
• Identify opportunities to increase revenue.
• Challenge the status quo, identify areas for change and suggest ideas to support the change.
• Implement and maintain standard operating procedures.

Accountability

• Supervise day‑to‑day operation of restaurants, maintaining high quality of service.
• Take initiatives to generate revenue and achieve financial targets.
• Monitor and provide for the needs of the restaurants to ensure service efficiency.

Qualifications and Requirements

• Intermediate or equal level of qualification.
• Completion of a degree or certification in the hospitality industry.
• At least 3 years of experience as Assistant Restaurant Manager.
• Fluent in English; Arabic is preferable.
• Computer knowledge (MS Office and the Internet).