ERP and Operations Coordinator

ERP and Operations Coordinator Region: Riyadh Key Responsibilities ERP system management: Operate the ERP system daily; enter sales orders, invoices, purchases, stock receipts, transfers and authorized adjustments; maintain product, customer, supplier and price records; check for missing, incorrect or duplicate entries; generate daily, weekly and monthly reports. Sales order and customer coordination: Capture orders from WhatsApp, phone and sales staff; ensure orders are entered before processing; verify quantities, prices, customer details and delivery instructions; coordinate preparation; follow up on pending, incomplete or cancelled orders. Warehouse and inventory control: Coordinate incoming and outgoing stock; ensure receipts and dispatches are recorded; monitor availability and stock movements; match dispatched quantities with invoices; record returns, damages, shortages and adjustments; conduct physical stock checks and report differences immediately. Delivery and driver coordination: Coordinate daily schedules for three drivers; ensure deliveries have correct documents; collect proof of delivery and report failed deliveries; maintain driver-wise records of cash collections, expenses and outstanding amounts. Accounts and daily closing: Coordinate with accounts on invoices, receipts and customer balances; ensure collections and approved expenses are documented; prepare a preliminary operations report around 11:00 PM; follow up on collections and handovers that may continue until approximately 1:00 AM; support final closing only after records are submitted and checked. Management reporting: Report daily sales and order status, stock availability and discrepancies, wastage, pending customer payments, driver deliveries and collections, returns and damages, and unresolved operational issues.