Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Custom Clearance Broker

DHL Group


Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning . - DHL Global Forwarding has an opening for an Custom Clearance Broker in Riyadh, Saudi Arabia. Support to develop and administer customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies.

Join us in connecting people and improving lives!

In this Custom Clearance Broker position

  • Support administration of customs and trade compliance plans and processes to facilitate the timely, secure and cost-effective import, export and shipment of materials, equipment, products, packages, and documents across international borders
  • Implement customs brokerage activities such as preparing and maintaining shipping records, preparing bills of lading and various perform computations including duties, tariffs, price conversions, weights and volumes
  • Provide customs related import/ export services to TBO and NTBO transports
  • Conduct classification of goods based on information provided by the customers
  • Review shipped items, shipping validity dates and debits and duties/ tariffs at government institutions
  • Identify, obtain and collate documents required for obtaining permits, licenses, and certificates for customs clearance
  • Perform daily shipment documentation work, customs declarations and other required documents including post clearance modifications according to regulations and internal procedures
  • Process, handle, distribute and archive all required documents in the shipping area
  • Perform booking and booking optimization according to internal guidelines as defined by product team
  • Raise bills to customers for services, examine invoices and shipping documents to ensure compliance with federal regulations
  • Co-ordinate with overseas office to check and verify shipment information
  • Communicate with external organizations such as customs authorities or shipping agents to verify customs requirements and finalize shipping costs and times
  • Identify and resolve recurring issues, and suggest modifications for customs work methods focusing on increasing effectiveness and efficiency, and controlling costs
  • May provide functional guidance, advice or training to less experienced positions
  • Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics

Stakeholders

  • May influence others within the job area through explanation of facts, policies and practices
  • Support and interact primarily with colleagues of own function
  • Build relationships and understand customer and key stakeholders interests and concerns
  • Address task-related issues appropriately to maintain work relationships

Management Responsibility

  • Individual contributor without direct responsibility for leading others

Now, here is what we need from you!

Education Level

  • Bachelor’s Degree or equivalent experience/qualification

Experience Level

  • More than 2 years

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at 

Our  TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry,  when people think of forwarding; we want them to think DGF  because we have:

  • The largest global network with more than ~30,000 passionate employees
  • The most  efficient processes and  fastest response times
  • The  best solutions and  best customer service

Our Vision:      The Logistics Company for the World.

Our Mission:    Excellence. Simply Delivered.
Our Purpose:   Connecting People, improving lives.
Our Values:     Respect & Results
Our Goals:       Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Custom Clearance Broker in Riyadh vacancy
  • - تعلن شركة عقارية عن رغبتها في استقطاب كفاءات شابة وشغوفة (رجال ونساء) لشغل وظيفة خدمة عملاء والانضمام إلى فريق عملنا في مدينة الرياض. - تتطلب الوظيفة إتقان اللهجة السعودية بطلاقة (شرط أساسي). - وأن يكون العمر بين 20 إلى 25 سنة فقط. - يفضل أن يكون المتقدم من سكان...
    Riyadh
    1 day ago
  •  ...Job description: - A customer service employee is required to work at Afaq Al-Jamal Medical Complex in Riyadh Requirements: At least two years of experience in customer service She previously worked in a medical complex (dermatology and cosmetics)... 

    شركة افاق الجمال الطبية

    Riyadh
    3 days ago
  •  ...Job description: - Customer service -Communicating with customers - Problem solving - Measuring customer satisfaction Requirements: ~ Diploma qualification or higher Language requirements: ~ English-good Employment type: ~... 
    Riyadh
    1 day ago
  • - تعلن شركة مقرها الرياض - السلي عن حاجتها إلى موظفة خدمة عملاء بخبرة لا تقل عن 3 سنوات في مجال خدمة العملاء. - يجب أن تتمتع بمهارات تواصل ممتازة. - وقدرة على التعامل مع العملاء بلباقة. - والقدرة على تحمل ضغط العمل. - وإجادة استخدام الحاسب الآلي وبرامج التواصل. ...
    Riyadh
    5 days ago
  • - مطلوب موظفات للعمل في وظيفة خدمة عملاء واستقبال في لاونج شمال الرياض طريق الملك فهد. شروط الوظيفه - مؤهل عالى Create your
    Riyadh
    10 days ago
  • - مطلوب موظف يمني متقن للهجة السعودية للعمل في مكتب مقاولات كخدمة عملاء في الرياض. - محافظة عفيف. - يتطلب العمل خبرة. - مع إمكانية زيادة الراتب مع الوقت بناءً على الأداء. - يجب أن يكون الموظف حسن الخلق ومحترم. - ساعات العمل يومية من الساعة 9 صباحًا حتى 9 مساءً...
    Riyadh
    6 days ago
  • - مطلوب موظفين خدمة عملاء أجانب من الذكور مواليد السعودية. - تتراوح أعمارهم بين 18 و 24 سنة. - يجب أن يكون المتقدمون متقنين للهجة السعودية. - ولديهم لباقة في الحديث. - وقدرة على حل المشكلات. - وثبات انفعالي قوي. - والقدرة على إدارة الالتزامات. - الشروط: ال...
    Riyadh
    1 day ago
  • - مطلوب موظف خدمة عملاء للعمل في مكتب مقاولات في حي العفيف بالرياض. - يتطلب العمل حسن الخلق والاحترام والقدرة على التعامل مع العملاء بكفاءة. - يفضل أن يكون الموظف من مواليد السعودية ويحمل الجنسية اليمنية. - يشمل العمل استقبال العملاء والرد على استفساراتهم وتلبية ا...
    Riyadh
    2 days ago
  •  ...signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing Respond to customer inquiries via calls, emails, WhatsApp, and live chat in line with service level agreements. Manage customer inquiries related... 

    Chalhoub Group

    Riyadh
    3 days ago
  • - نبحث عن موظف يمني الجنسية. - من مواليد السعودية. - للعمل في مجال الإدارة أو خدمة العملاء. - يجب ألا يتجاوز عمره 22 عامًا. - وأن يكون حسن المظهر. - الوظيفة متاحة في الرياض حي العليا أو أحد فروع الشركة حول المملكة. - الشروط: العمر لا يزيد عن 22 عام شروط الو...
    Riyadh
    4 days ago
  • - لشركة أجنبية حديثة في الرياض حي الاسكان. - مطلوب موظف أو موظفة سعودي الجنسية للعمل في خدمة العملاء داخل الشركة ومراجعات الشركة الحكومية. - يشترط وجود سيارة. - شخصية مجتهدة تحب العمل. - العمر لا يزيد عن 35 سنة كحد أقصى. - حسن المظهر والأسلوب. - والقدرة على ...
    Riyadh
    19 days ago
  •  ...Customer Care - Sales Specialist Location: Riyadh Company Overview Fast Fit EMS Fitness Company was founded in 2019 and has grown into a leading EMS fitness brand in Saudi Arabia. The company operates  11 fitness clubs   across major cities and is known for... 

    Fast Fit

    Riyadh
    17 days ago
  • - مطلوب موظف يمني الجنسية. - العمر من 18 إلى 23 سنة. - ويكون من مواليد السعودية للعمل في مجال الإدارة أو خدمة عملاء في الرياض حي العليا أو أحد فروعنا بالمملكة. - الراتب 3500 ريال شامل السكن والمواصلات + عمولات. - المميزات: شامل المواصلات مميزات الوظيفه - ال...
    Riyadh
    12 days ago
  • - نبحث عن موظفة تجيد اللهجة السعودية للعمل في مجال خدمة العملاء والتلي سيلز. - تتضمن المهام الوظيفية التواصل مع العملاء وحل مشاكلهم باحترافية. - الرد على استفسارات العملاء. - إقناع العملاء بالشراء وإتمام الطلبات. - والمتابعة مع العملاء لتحسين تجربة الخدمة. - ت...
    Riyadh
    19 days ago
  • - مجمع طبي غرب الرياض يبحث عن موظفات استقبال وخدمة عملاء حديثين. - الراتب 4000 ريال. مميزات الوظيفه - المرتب 4000 شروط الوظيفه - مؤهل عالى Create your
    Riyadh
    22 days ago
  •  ...Job Req Number:  95673 Time Type: Full Time Position: Customer Service Agent Location: Saudi Arabia, Riyadh Role Summary: As Customer Service Agent you will be responsible for maintaining outstanding Customer Service standards through operational excellence... 

    DSV - Global Transport and Logistics

    Riyadh
    26 days ago
  • - مطلوب موظفين وموظفات لسعوديين وغير سعوديين. - يفضل وجود خبرة في مجال الاستقدام. - الوظائف الشاغرة: 1 - خدمة عملاء. - 2 - تسويق. - إذا كنت تملك الكفاءة المطلوبة. - يرجى إرسال سيرتك الذاتية إلى عنوان البريد الإلكتروني. - موقع العمل: الرياض - الحي الياسمين. ...
    Riyadh
    22 days ago
  • - مطلوب بنات للعمل في كوفي شوب عصري. - بتصميم سوبر ستايل حديث. - تتطلب الوظيفة جنسية سعودية أو سورية أو مغربية أو لبنانية أو مصرية. - مع تحديد الراتب وساعات العمل بعد اجتياز المقابلة الشخصية. - يجب أن يكون العمر بين 18 و 25 سنة. - وأن تكون المتقدمة من سكان الم...
    Riyadh
    22 days ago
  • - مطلوب موظفة شاطرة في المبيعات وخدمة العملاء وسيلز. - وذكيّة من داخل الرياض للعمل في أكاديمية تعليمية لتسويق الدورات التدريبية. - يفضل من لديها موهبة في التصوير. - الراتب يحدد بعد المقابلة وبناءً على الخبرة. - ويوجد حوافز ومكافآت. - مواعيد العمل من 11 صباحاً ...
    Riyadh
    25 days ago
  • - مطلوب موظفة خدمة عملاء للعمل عن بعد في صالون تجميل نسائي. - تتولى الموظفة الرد على استفسارات الزبائن عبر الواتساب ومنصات التواصل الاجتماعي. - مع الالتزام بالسرعة في الرد والمتابعة. - يجب أن تتمتع الموظفة بأسلوب لبق واحترافي. - والالتزام بمواعيد العمل المحددة م...
    Riyadh
    24 days ago
  • SAR 40000 - 70000 per month

    Customer Value Management (CVM) Lead / Customer Insights Manager Ready to shape the future of customer growth for one of Saudi Arabia’s leading banks? This is an opportunity to join a newly established Customer Value Management (CVM) function at the heart of... 
    Riyadh
    4 days ago
  •  ...Geospatial Customer Service Manager Salary: Competitive Grade: GG12 Location: Riyadh, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide... 

    BAE Systems

    Riyadh
    a month ago
  • About Noon Radically Changing the Way People Learn! Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding ...

    Noon Academy

    Riyadh
    a month ago
  • Customer Service Executive Region: Riyadh (Riyadh) Job Title: Customer Service Executive We are looking for a dynamic and well-presented Filipino Female Customer Service Executive to join our growing team. Requirements: Nationality: Filipino Gender: Female Age: Up... 

    Private Company

    Riyadh
    more than 2 months ago
  •  ...navigating the platform, if needed. Document user questions, queries, or issues they are facing. Support the Company in optimizing customer experience by sharing 'Voice of Customers' - customer complaints to the relevant team. Prepare analysis on the root cause of... 

    InvestSky

    Riyadh
    more than 2 months ago
  •  ...processes from scratch: playbooks, health scoring, escalation workflows, renewal cadence Skills You’ll Need to Bring ~4–6 years in customer success, account management, or a relationship-heavy post-sales role in F&B, hospitality tech, or financial services tied to... 

    SPICE

    Riyadh
    more than 2 months ago
  •  ...About the Role: We are looking for Digital Customer Interaction Analysts to evaluate and provide feedback on online customer service interactions. Your insights will help companies improve their communication and enhance customer engagement. This is a remote and... 

    Stratos Asia

    Riyadh
    more than 2 months ago
  •  ...About the Role: We are looking for a Virtual Customer Engagement Auditor to evaluate and analyze how businesses interact with their customers online. Your insights will help improve customer satisfaction and enhance engagement strategies. This is a remote and flexible... 

    Stratos Asia

    Riyadh
    more than 2 months ago
  •  ...About the Role: We are looking for a Remote Customer Satisfaction Evaluator to assess and provide insights into customer experiences with various brands and services. Your feedback will help businesses improve customer retention and satisfaction. This is a remote... 

    Stratos Asia

    Riyadh
    more than 2 months ago
  •  ...For the region Middle East Agfa HealthCare is currently looking for a IT Customer Support Lead . Our focus is 100% on providing best-of-suite Enterprise Imaging solutions (PACS/ RIS) that enable secure, effective and sustainable imaging data management, to improve... 

    AGFA

    Riyadh
    18 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Custom Clearance Broker. Be the first to apply!