Spa Supervisor Raffles The Red Sea.

Raffles The Red Sea is seeking a professional and customer-focused Spa Supervisor to join our luxury resort in Umluj Saudi Arabia. As the Spa Supervisor you will be responsible for overseeing the daily operations of our world-class spa facility ensuring exceptional guest experiences and leading a team of skilled spa professionals.

• Manage and coordinate all aspects of spa operations including treatments scheduling and inventory
• Lead train and motivate a team of spa therapists and support staff to deliver outstanding service
• Ensure compliance with health and safety regulations and maintain the highest standards of hygiene
• Develop and implement strategies to enhance guest satisfaction and increase spa revenue
• Monitor and maintain the quality of spa treatments and services
• Manage inventory levels and coordinate with suppliers for product replenishment
• Handle guest inquiries feedback and concerns in a professional and timely manner
• Prepare and analyze financial reports including budgets and forecasts
• Stay updated on industry trends and introduce innovative spa treatments and services
• Collaborate with other departments to create integrated wellness experiences for guests

Qualifications :

• 3-5 years of experience in spa operations with a proven track record in a supervisory role
• Strong leadership skills with the ability to train motivate and manage a diverse team
• Excellent customer service skills and a passion for delivering exceptional guest experiences
• Proficiency in spa operations management including scheduling and inventory control
• In-depth knowledge of spa treatments products and current wellness trends
• Experience in budgeting financial reporting and revenue management
• Familiarity with health and safety regulations in the spa industry
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Bachelors degree in Hospitality Management or a related field (preferred)
• Relevant spa or beauty therapy certifications
• Experience in the luxury hospitality industry is highly desirable
• Ability to work flexible hours including weekends and holidays
• Proficiency in English; knowledge of Arabic is a plus

Additional Information :

Whats in it for you...

• The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.

• The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.

• Become part of a team dedicated to creating unparalleled luxury hospitality experiences.

• A competitive package and excellent opportunities for professional growth.

• Outstanding discounts across the global Accor and luxury brand network.

Remote Work :

No

Employment Type :

Full-time