Reservation Agent - Rosewood Hotel Group

General Information

Country/Region

Saudi Arabia

Province/City

Jeddah

Location

Rosewood Jeddah

Department

Rooms - Front Office

Job Type

Full-time Permanent

Job Description

Essential Duties and Responsibilities:

follows the personal hygiene, freshness, well-groomed and always maintain cleanliness specially using deodorant and mouthwash at the beginning and during the duty.

Acts promptly and professionally on guest needs.

Displays good teamwork towards his colleagues

Maintains the Maximum Operating Standards and the Rosewood Standards.

To sell our guest rooms the highest possible occupancy at the maximum achievable rate.

To promote all hotel restaurants to assist in achievement of the revenue goals set by the hotel management.

To up sell to every guest at every sales opportunity the products of Rosewood hotel

Ensure that personal product knowledge is maintained to the highest level so that the guest receives a professional, competent, and consistent service

Cooperates with all departments in the hotel for room reservations

About Us

Rosewood Jeddah is situated in the heart of Jeddah’s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel’s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel’s name is inspired by the traditional culture and architecture of the city of Jeddah. The city’s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers’ voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel’s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.