Lead Parts Sales Specialist
Jobtailor
Responsibilities
- Drive achievement of annual parts sales targets and contribution margin objectives.
- Lead and ensure disciplined execution of all ITO sales processes.
- Maintain strong pipeline management with regular pacing updates, win/loss analysis, and commercial risk identification.
- Ensure timely responsiveness to RFQs, customer inquiries, and commercial requests.
- Escalate critical commercial issues and opportunities to manage proactively.
- Proactively follow up on RFQs, purchase orders, and business opportunities.
- Support pricing strategy discussions, commercial negotiations, and offer alignment.
- Identify growth opportunities for parts sales, and long-term business expansion.
- Build strong relationships with plant stakeholders and provide proactive support.
- Support customer requirements related to engineering clarification, customized parts, and consumables.
- Coordinate outage preparation activities and ensure parts availability alignment with outage schedules including customer visits and commercial engagement plans.
- Establish and maintain strong relationships with buyers, sourcing teams, and department heads.
- Facilitate alignment between customer procurement teams and internal execution functions.
- Coordinate with fulfillment teams to improve delivery performance and customer satisfaction.
- Conduct regular follow-up meetings to address sourcing and delivery challenges.
- Support field activities during outages and gather technical feedback from site teams.
- Maintain strong collaboration with engineering teams to support urgent customer requirements.
- Support cash flow forecasting, revenue estimation, financial planning activities, PD management, delivery coordination, and warehouse-related activities.
- Improve operational efficiency through digital tools and AI utilization.
Requirements
- Bachelor’s degree in electronic/electrical/mechanical engineering or related fields
- At least one year experience in parts sales and ITO Process
- Strong knowledge in customer service / customer relations
- Strong oral and written communication skills in both English and Arabic
- This role requires minimum 50% travels within KSA
- Eligibility Requirement: Applicants must have the legal right to work in KSA without company sponsorship or time restrictions.
Vacancy posted 1 day ago
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