Receptionist / Front Desk Agent (Saudi nationality only)

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.

• Greet and direct visitors, ensuring a warm and professional welcome
• Answer and manage incoming phone calls, emails, and other communications
• Schedule appointments and maintain calendars for executives and meeting rooms
• Perform administrative tasks such as data entry, filing, and document preparation
• Coordinate with other departments to ensure smooth office operations
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Assist with basic office maintenance and supply inventory
• Support other administrative staff as needed
• Ensure security protocols are followed by monitoring visitor access

Qualifications

• Saudi nationality (as specified for this position)
• Excellent verbal and written communication skills in both Arabic and English
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong multitasking abilities and time management skills
• Customer service orientation with a friendly and professional demeanor
• High school diploma or equivalent (required)
• Bachelor's degree in Hospitality Management or related field (preferred)
• Previous experience as a receptionist or front desk agent (preferred)
• Experience in hospitality or customer service industry (preferred)
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent organizational skills and ability to prioritize tasks effectively
• Adaptability and willingness to learn new skills and technologies

Additional Information

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.