Inventory RMA Vendor Coordinator

Inventory RMA Vendor Coordinator Job Description Template

Our company is looking for a Inventory RMA Vendor Coordinator to join our team.

Responsibilities:

  • Perform other duties assigned by Manager deemed necessary to support the Company’s business operations;
  • Able to make and communicate objective decisions and manage Vendors relations effectively;
  • Should be able to work in a fast pace environment and able to multi-task;
  • Prepare and ship RMA stocks to Vendor in accordance to the policy;
  • Experience in customer service would be an added advantage;
  • Handle and resolve general feedback and complaints and provide solutions with clients to ensure satisfactions;
  • Communicate to Service Centre all stocks subject for repair;
  • Coordinates and report to Vendor all RMA for returns;
  • Back-up in QCI Checking;
  • Strong customer care management skills and approach;
  • Validate, monitor and process returned (RAS) orders for cancellation;
  • Troubleshoot and resolve RMA and customer issues, resolve irregularities on returned products and determine warranty validation and entitlement.

Requirements:

  • Fresh graduates are welcome to apply;
  • Must be people oriented and confident;
  • Preferably candidate should possess diploma or college degree in business studies, I.T related and administrative management or equivalent;
  • Can multitask effectively and can work under minimal supervision;
  • Should be proficient in MS Excel, MS Outlook and other office applications;
  • Must be willing to work in Quezon City;
  • Must be responsible and highly organized and keen to details.

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