Technical Analyst

Technical Analyst Job Description Template

Our company is looking for a Technical Analyst to join our team.


  • Assist with testing of releases and incidents logged;
  • Analyse impact technical changes on systems;
  • Translate changes into functional requirements that are understood by Business and Technical people;
  • Administration support on the Linux servers where required;
  • Identify inefficiencies in the current system processes between Vodacom systems, triggers/file uploads and integration to other systems;
  • Assist in updating regular reports;
  • Provide technical support on the systems by doing daily checks;
  • Assist with trend analysis;
  • Assist in developing a more robust and automated reporting solution for scores;
  • Assist with general queries from business around reporting and/or systems;
  • Assist with managing other systems and servers;
  • Examine and understand current systems with the view to enhance the current solution;
  • Work closely with projects’ stakeholders to understand business & functional specifications. Leveraging technical & business knowledge in projects;
  • Understanding application/system development lifecycle (SDLC) & be able to apply Agile/Scrum methodology to the projects;
  • Ensure applications’ functionalities, UI/UX comply with the application security standards, policies, brand & data protection.


  • Bachelor’s degree or equivalent;
  • Integrity;
  • Resilience;
  • Inquisitive;
  • Planning/Time management;
  • Jira/Confluence;
  • Knowledge of the SDLC;
  • Detail oriented;
  • Interpersonal skills;
  • Technical specifications,
  • Good coordination skills;
  • Demonstrated ability to lead self, peers and teams as required. Proven ability to work with minimal supervision in a team atmosphere;
  • Hands on technical knowledge & experience in Business Intelligence/Data Analytic;
  • Knowledge on UI/UX, project documentation & management;
  • Strong troubleshooting, analytical, prioritization and organizational skills.