Technical Analyst Job Description Template
Our company is looking for a Technical Analyst to join our team.
Responsibilities:
- Assist with testing of releases and incidents logged;
- Analyse impact technical changes on systems;
- Translate changes into functional requirements that are understood by Business and Technical people;
- Administration support on the Linux servers where required;
- Identify inefficiencies in the current system processes between Vodacom systems, triggers/file uploads and integration to other systems;
- Assist in updating regular reports;
- Provide technical support on the systems by doing daily checks;
- Assist with trend analysis;
- Assist in developing a more robust and automated reporting solution for scores;
- Assist with general queries from business around reporting and/or systems;
- Assist with managing other systems and servers;
- Examine and understand current systems with the view to enhance the current solution;
- Work closely with projects’ stakeholders to understand business & functional specifications. Leveraging technical & business knowledge in projects;
- Understanding application/system development lifecycle (SDLC) & be able to apply Agile/Scrum methodology to the projects;
- Ensure applications’ functionalities, UI/UX comply with the application security standards, policies, brand & data protection.
Requirements:
- Bachelor’s degree or equivalent;
- Integrity;
- Resilience;
- Inquisitive;
- Planning/Time management;
- Jira/Confluence;
- Knowledge of the SDLC;
- Detail oriented;
- Interpersonal skills;
- Technical specifications,
- Good coordination skills;
- Demonstrated ability to lead self, peers and teams as required. Proven ability to work with minimal supervision in a team atmosphere;
- Hands on technical knowledge & experience in Business Intelligence/Data Analytic;
- Knowledge on UI/UX, project documentation & management;
- Strong troubleshooting, analytical, prioritization and organizational skills.