erp/crm consultant

erp/crm consultant Job Description Template

Our company is looking for a erp/crm consultant to join our team.

Responsibilities:

  • Implementation assistance;
  • Needs Analysis;
  • Conduct system audit;
  • Preparation of Compliance Reports;
  • Focus on customer support and satisfaction;
  • Installations;
  • Perform the following duties related to the deployment of solutions: Customer presentations;
  • Customer support;
  • Mandatory maintenance of CRM, Calendar and Tasks List on a daily basis;
  • Customer training.

Requirements:

  • Excellent time and project management skills;
  • Bachelor or Master degree in Economics, Accounts, Business Management, or a related discipline;
  • Ability to work in a team;
  • Excellent client facing communication and presentation skills;
  • Strong oral and written communication and interpersonal skills in English;
  • Expert in MS Word, Excel, PowerPoint, Outlook and Project;
  • Willing to travel and to be available to attend emergencies during non-working hours;
  • Must have initiative, accuracy, and attention to detail;
  • Strong problem-solving skills;
  • High GPA is an advantage;
  • Over 2 years’ experience as an ERP consultant for Sage 300 ERP, or SAP, or MS GP;
  • Must understand business transaction flows, processes and concepts as they relate to ERP implementations;
  • Experience with databases is an advantage.