erp/crm consultant Job Description Template
Our company is looking for a erp/crm consultant to join our team.
Responsibilities:
- Implementation assistance;
- Needs Analysis;
- Conduct system audit;
- Preparation of Compliance Reports;
- Focus on customer support and satisfaction;
- Installations;
- Perform the following duties related to the deployment of solutions: Customer presentations;
- Customer support;
- Mandatory maintenance of CRM, Calendar and Tasks List on a daily basis;
- Customer training.
Requirements:
- Excellent time and project management skills;
- Bachelor or Master degree in Economics, Accounts, Business Management, or a related discipline;
- Ability to work in a team;
- Excellent client facing communication and presentation skills;
- Strong oral and written communication and interpersonal skills in English;
- Expert in MS Word, Excel, PowerPoint, Outlook and Project;
- Willing to travel and to be available to attend emergencies during non-working hours;
- Must have initiative, accuracy, and attention to detail;
- Strong problem-solving skills;
- High GPA is an advantage;
- Over 2 years’ experience as an ERP consultant for Sage 300 ERP, or SAP, or MS GP;
- Must understand business transaction flows, processes and concepts as they relate to ERP implementations;
- Experience with databases is an advantage.