IT Automation Engineer Job Description Template
Our company is looking for a IT Automation Engineer to join our team.
Responsibilities:
- First Line Technical support (12 hour day and night shift);
- Thoroughly and accurately document details of all internal and customer interactions;
- Develop relationships cross functionally to drive overall service improvement and Key Performance Index (KPI) for the department.
Requirements:
- Fundamental knowledge in client-server and application-database interaction;
- Must have a Bachelor degree in Information Technology or related field;
- Willing to work as First Line Technical support (12 hour day and night shift).