Field Service Technician

Build, install, test, or maintain robotic equipment or related automated production systems.

Field Service Technician Job Description Template

Our company is looking for a Field Service Technician to join our team.

Responsibilities:

  • Closure of service activities on Microsoft CRM and submission of accurate andcomplete job cards as and when attended to.Daily;
  • Responsible for doing vehicle stock-takes;
  • Complete annual stock takes;
  • Complete Service Reports and Service book quotes;
  • Ensure bakkie stock levels are 100% accurate;
  • Responsible for doing quotations/services on all machines;
  • Other duties as assigned;
  • Completing of all paperwork relating to service department systems;
  • Responsible for booking machines into the Workshop;
  • Ensure all quotes are correct.

Requirements:

  • Installation and removal of Aristocrat gaming product;
  • Performing with respect to our contracted assignment and customer expectations;
  • Investigating and resolving problems including complex system faults, and performing repair work as required;
  • Parts recording and returns;
  • Ensures all activities meet company, TGC and legislative compliance and regulatory requirements;
  • Providing technical and product information to customers to increase their understanding;
  • Ensuring electronic job system and paperwork is completed real time / on time and with 100% accuracy.