Senior Service Engineer

Senior Service Engineer Job Description Template

Our company is looking for a Senior Service Engineer to join our team.


  • Conduct troubleshooting and provide technical support services, such as replacing needed equipment components;
  • To Maintain all testing equipment, tools and diagnostic material in good condition;
  • Undertake other duties and responsibilities as may be assigned by the National Service Manager from time to time;
  • Implement equipment changes according to customer laboratory policies and practices;
  • Report job progress to National Service Managers, and handle customer relationship issues;
  • Prepare technical report and provide technical recommendation as required.


  • Professional knowledge background in bio-medical engineering, Patient Monitoring & Life Support (PMLS) background;
  • Language proficiency in English and Bahasa Malaysia;
  • Good innovation ability;
  • Working experience for more than 5 years in medical industry;
  • Excellent communication and coordination skills;
  • Bachelor’s degree in Biomedical Engineering or equivalent;
  • Ability to adapt and integrate across cultures;
  • Able to explore customer needs.