Printing Specialist

Printing Specialist Job Description Template

Our company is looking for a Printing Specialist to join our team.


  • Handling inbound emails and calls regarding our products and services;
  • Contact customers who have purchased our Printing Services and collect necessary information to customize the products;
  • Participate on sales activities to up-sell / cross-sell printing customers to other products and services;
  • Handling inbound emails and calls from Designers needing assistance;
  • Prepare files for printing on various items like business cards, mugs, caps, flyers, and stickers;
  • Work on required revisions from customers where necessary in order to ensure they are satisfied with the product prior to sending to print;
  • Help to improve DesignCrowd’s products and services by identifying improvement opportunities from feedback that you’ve received from clients;
  • Setting up printing and shipping method as per our customer needs.


  • You must hold a university degree;
  • Knowledge of graphic design software (i.e. Adobe Creative Suite);
  • Outstanding English language skills (written and verbal) are required;
  • Prior experience in Customer Support and Sales is a plus.