Community Manager Job Description Template
Our company is looking for a Community Manager to join our team.
Responsibilities:
- Build relationships with customers, industry professionals and journalists;
- Respond to customers in a timely manner;
- Monitor, track and report on feedback and online reviews;
- Liaise with Development and Sales departments;
- Coordinate with Marketing, PR and Communications teams;
- Organize and manage events to boost brand awareness;
- Stay up-to-date with digital technology trends;
- Provide engaging text, image and video content for all social media and professional accounts;
- Set, plan and implement social media and communication campaigns and strategies.
Requirements:
- Hands on experience with social media management;
- Knowledge of online marketing;
- Ability to respond to clients concerns/inquiries within SLA;
- Attention to detail, critical thinker, and problem solver;
- With Driver’s license;
- Excellent written and spoken communication skills;
- Marketing Communications;
- Sales and Marketing Knowledge;
- Social media Management;
- Interpersonal skills;
- Creativity in generating new leads;
- Negotiation skills and commercial acumen is desired;
- BS degree in Marketing or relevant field;
- Facebook Ads;
- Communication skills.