Restaurant Front of House Manager/Floor Manager

Restaurant Front of House Manager/Floor Manager Job Description Template

Our company is looking for a Restaurant Front of House Manager/Floor Manager to join our team.

Responsibilities:

  • Maintaining dress code standards;
  • Checking that all duties have been completed by floor staff;
  • Assisting in all areas where needed;
  • Implementing and following the rules of the company;
  • Presenting a positive image of the company;
  • Managing a large staff complement;
  • Maintaining and sustaining top service levels;
  • Dealing with customers, compliments and complaints, following up etc;
  • Opening and closing duties.

Requirements:

  • Computer knowledge (word, outlook, excel);
  • Must have knowledge of different types of whiskeys;
  • Experience in a large restaurant is advantageous;
  • Knowledge of Pilot software;
  • Good knowledge on duties and procedures in a restaurant environment;
  • Grade 12 National Senior Certificate or equivalent;
  • Post-matric qualification is advantageous (especially relating to the field of work);
  • The applicant should have at least 2_3 years of senior experience in the proposed field.

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