Telesales Executive Job Description Template
Our company is looking for a Telesales Executive to join our team.
Responsibilities:
- Meet the KPIs set by the management;
- Resolving sales issues quickly and efficiently;
- Attend to other ad-hoc duties when required;
- Problem solve and provide information about our products and services;
- Maintain a positive working environment and be a team player;
- To complete customer list given and ensure conversion and success rates are met;
- Build relationships and cross sell featured products;
- To achieve given daily and monthly targets;
- To follow up with customers when necessary;
- Ensure all outbound calls are attended to in a professional and courteous manner;
- Outbound calls to prospects with confirmed request.
Requirements:
- Proficiency in English;
- At least 1-year experience in sales, telesales or telemarketing role;
- Indians, pakistanis, bangladeshis and srilankans apply only;
- Experience in Telesales for software companies is advantageous;
- Preferable Junior positions;
- Has a sales driven personality;
- Must be willing to work in Makati City;
- Visit visa with minimum validity of 2 months, visa will be provided to the right candidates;
- Able to work within tight deadlines and multi-task efficiently;
- Able to communicate and write in both English and Bahasa Malaysia. (No need to be perfect but confident is a must);
- Minimum one-year experience in telesales and cold calling in a B2B environment;
- Must be an excellent team player;
- Outstanding phone etiquette;
- English (spoken and comprehension) is a MUST;
- Talkative and good communication skills are preferred.