Telemarketing Associate Job Description Template
Our company is looking for a Telemarketing Associate to join our team.
Responsibilities:
- A highly-motivated self-starter able to identify and develop business prospects from our list and/or discovery and individual research;
- A dynamic personality with a drive to reach decision makers, gather and verify information is essential;
- Responsible for prospecting, pre-qualifying, and generating new leads to suffice the campaign requirement of our clients;
- In addition to being organized and able to multitask, this role requires a go-getter with a positive attitude who is excited to work;
- Generating interest by promoting contents and services in behalf of our clients;
- Overcome any objections against products and services we introduce and identify customer needs;
- Telemarketers are expected to: Describe products and services to customers by responding to questions and obtaining information;
- Completing all information needed in documentation to avoid returns from QAs;
- Following up on leads identified by QAs as incomplete immediately;
- Responsible for generating interest by promoting contents and services in behalf of our clients;
- Contribute in ensuring high-quality leads submitted for assigned campaign by: Pre-qualifying own lead to avoid lead rejections from QAs.
Requirements:
- Strong interpersonal, verbal, and communication skills a must;
- Experience working with multiple products and services;
- Ability to work in a goal oriented environment under pressure;
- Bachelor’s Degree/College Degree or at least 2 years in College;
- Ability to adapt communication style to the targeted audience;
- Confident and polished hone prospecting skills required;
- Outstanding skill in the use of Word, Excel, and various email programs;
- 1-2 years’ experience in Outbound Telemarketing, Appointment Setting, or in related field.