Quality Assurance Manager

The Manager of Quality Assurance oversees testing of processes and products. Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production. Being a Manager of Quality Assurance typically reports to a head of a unit/department. Requires a bachelor’s degree in area of specialty. The Manager of Quality Assurance supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Manager of Quality Assurance typically requires 3-5 years experience in the related area as an individual contributor.

Quality Assurance Manager Job Description Template

Our company is looking for a Quality Assurance Manager to join our team.

Responsibilities:

  • Carry out and/or lead internal and external audits;
  • Lead and manage a QA Team to successfully deliver the project to the required quality standards;
  • Develop, implement and monitor the Project Quality Plan;
  • Establish the Project Management System;
  • Develop and implement audit schedules and plans, including unannounced visits;
  • Communication of the quality plan and its objectives to staff, consultants and contractors;
  • Identify and communicate lessons learned;
  • Coordinate and manage any 3rd Party Audits as required;
  • Develop statistical reports on Quality Performance.

Requirements:

  • Leadership;
  • Accepts responsibility;
  • organizing and planning;
  • Strong interpersonal and communication skills;
  • Business Process Thinking;
  • Change Management.