Hiring Client Care in Cebu Job Description Template
Our company is looking for a Hiring Client Care in Cebu to join our team.
Responsibilities:
- Resolve complaints from customers via phone, email, mail or social media;
- Compile reports on overall customer satisfaction;
- Take payment information and other pertinent information such as addresses and phone numbers;
- Greet customers warmly and ascertain problem or reason for calling;
- Use telephones to reach out to customers and verify account information.
Requirements:
- High School/ Senior High School Grad;
- Willing to take on commitments for the changeover;
- With or without in the BPO Industry;
- At the legal age to work in the Philippines;
- Willing to work on shifting schedule;
- Median communication skills in English;
- Ready to work in Cebu.