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- ...be part of something extraordinary, this is where your story continues. Job Description We are seeking a Reservations Agent to be the first point of contact for guests engaging with SLS The Red Sea. This role is responsible for handling all reservation enquiries...
- ...• HANDLE SPECIAL REQUESTS (EARLY CHECK-IN, LATE CHECK-OUT, VIP AMENITIES, ETC.). • COMMUNICATE PROFESSIONALLY WITH TRAVEL AGENTS, CORPORATE CLIENTS, AND WALK-IN GUESTS. • RESOLVE BOOKING-RELATED ISSUES OR ESCALATE WHEN NECESSARY. JOB SPECIFICATIONS...
- Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves...
- ...Hotel: The Red Sea Resort (RUHSI), Shura Island, The Red Sea, 48511 We’re looking for an Instant Service Agent who knows how to keep things smooth, fast, and personal. Someone who makes every interaction feel effortless, delivers accurate service, and helps guests...
- A global hospitality company in Umluj, Saudi Arabia, is seeking an Instant Service Agent to provide exceptional service and support to guests. In this role, you will respond to requests, handle calls, and maintain meticulous records to ensure every interaction is personalized...
- ...our team must adhere to grooming standards at all times EY ROLES AND RESPONSIBILITIES · Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Raffles standards · Ensure staff have...
- ...reservation enquires are professionally, and promptly handled and that there is no loss of business · Conduct training to existing and new agents in the team to maintain and improve reservation selling skills · Handle and resolve Guest issues in a positive manner so as to...
- ...accounts according to the set business-mix strategy. Ensure maximum acceptance of RFPs. Acquire, develop, and manage business travel agent (TMC’s) accounts according to the set business mix strategy. Constantly monitor the market and the competition and report on...
- ...Bell/Valet staff, ensuring that all established front office and hotel policies are followed. Acts as a resource for supervisors, agents, and valet with all Front Office procedures. Facilitates guest arrival and departure during peak times to ensure a smooth...
