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- ...The Red Sea , our Concierge team is at the heart of connecting guests with everything the destination has to offer. As a Concierge Agent , you will be a trusted advisor throughout the guest journey, providing personalized recommendations, coordinating reservations and...
- ...s most discerning travelers. Job Description Fairmont The Red Sea is seeking a professional and customer-focused Front Office Agent to join our team in Umluj, Saudi Arabia. As a Front Office Agent, you will be the first point of contact for our guests, delivering...
- Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the...
- ...Description At SLS The Red Sea , every memorable dining experience begins before the guest arrives at the table. As an F&B Reservations Agent , you will be the first point of connection for guests planning their dining experience — handling reservations with accuracy,...
- ...Description At SLS The Red Sea , every interaction is an opportunity to create a memorable guest experience. As a Guest Service Centre Agent , you will be a central point of connection between our guests and the hotel — delivering warm, confident, and seamless...
- ...SERVICE • HANDLE SPECIAL REQUESTS (EARLY CHECK-IN, LATE CHECK-OUT, VIP AMENITIES, ETC.). • COMMUNICATE PROFESSIONALLY WITH TRAVEL AGENTS, CORPORATE CLIENTS, AND WALK-IN GUESTS. • RESOLVE BOOKING-RELATED ISSUES OR ESCALATE WHEN NECESSARY. JOB SPECIFICATIONS •...
- ...our team must adhere to grooming standards at all times EY ROLES AND RESPONSIBILITIES · Supervise Receptionists/Guest Service Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Raffles standards · Ensure staff have...
- ...reservation enquires are professionally, and promptly handled and that there is no loss of business · Conduct training to existing and new agents in the team to maintain and improve reservation selling skills · Handle and resolve Guest issues in a positive manner so as to...