INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Organizational:
Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
Operational:
Implement activities under close supervision
Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
Customers and Suppliers:
Identify ways to improve customer service by developing a culture and reputation for courteous, considerate,
attentive service to customers and suppliers
Establish relationships that will get the best out of each party and optimise the distribution of risk
Get the best value for money using relevant commercial policies / processes
Administrative:
Monitor front liners attendance, leave and vacations
Calculate commissions and ensure timely submission to HRBP team
Merchandising:
Ensure merchandising levels in the store are met as per the brandâ€™s guidelines
Maintain centralized and updated order form for all brands
Maintain Daily Sales Reports
Verify Plano-gram requirements
Ensure maximum shelf visibility
Book in-store podiums at best locations in the right malls in line with Brand Managers
Ensure that the location and space of each brand is in line with the agreement with retailers
Implement on the field launches/animations in line with Brand Managers
Stock Replenishment:
Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times
Ensure the ordering and replenishment of all goods to avoid running out of stock
Ensure stock receipt as per set procedures
Participate in relevant projects and community activities as and when needed

What you’ll need to succeed

0-2 years of experience in the same field or a similar field

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Shelf Merchandiser