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- ...beverages, premium coffee selections, pastries, and retail products through confident upselling. Ensure accuracy of order taking, billing, and posting within operational systems. Minimize beverage and ingredient wastage through proper preparation, storage, and...
- ...inventory counts, maintain accurate records, and support effective cost-control practices. Ensure POS transactions, cash handling, and billing procedures are completed accurately and in accordance with hotel policies. Handle guest feedback and concerns promptly and...
- ...and operational exceptions within approved limits, escalating when required. Monitor guest accounts, open folios, Paymasters, and billing discrepancies, coordinating with Finance when necessary. Support revenue initiatives, including room upselling and other Front...
- ...of service. Financial: Ensure all food and beverage orders are entered accurately into the operational system to maintain billing accuracy. Support achievement of In-Room Dining revenue targets through knowledgeable product recommendations and upselling techniques...
- ...upselling of related services and retail products where appropriate. Ensure accurate recording of sessions and adherence to booking and billing procedures. Support achievement of departmental revenue and guest satisfaction targets. Standards, Safety & Compliance:...
- ...role in enhancing our guests experience by ensuring that in-room mini bars are well-stocked meticulously maintained and accurately billed. Restock and replenish mini bars in guest rooms with beverages snacks and other items Conduct regular inventory checks and maintain...
AccorHotel
Umluj15 days ago - ...reports ensuring insights are communicated to leadership. Prepare daily and monthly activity and revenue reports ensuring accurate billing and third-party compliance. Act as a management representative when handling complex guest issues or team escalations. Liaise...
AccorHotel
Umluj25 days ago - ...presentation standards across the dining area and service stations. ~ Use POS systems (e.g. Micros) efficiently for order-taking and billing processes; handle cash and credit transactions in line with company procedures. ~ Monitor product quality and communicate any...
AccorHotel
Umlujmore than 2 months ago - ...marketing and events teams to promote the Mediterranean restaurant through campaigns, activations, and partnerships. Ensure accurate billing, cash handling, and compliance with financial procedures. Brand, Culture & Pre-Opening Excellence: Bring to life the spirit...
- ...meetings tastings rehearsals and operational briefings. Prepare detailed event orders function sheets rooming lists timelines and billing instructions. Collaborate closely with Sales and Revenue teams to maximize conversion upsell opportunities and total event...
AccorHotel
Umluja month ago - ...receivable; manage collection efforts in line with hotel policy. Interact with clients professionally to resolve overdue accounts and billing disputes. Conduct monthly credit meetings with management and weekly meetings if there are major concerns in accounts receivable...
AccorHotel
Umluja month ago - ...with marketing and events teams to promote the Turkish restaurant through campaigns activations and partnerships. Ensure accurate billing cash handling and compliance with financial procedures. Brand Culture & Pre-Opening Excellence: Ensure the restaurant concept...
AccorHotel
Umlujmore than 2 months ago - ...as needed. Answer department phones and respond to vendor guest and employee needs with a customer-oriented approach. Prepare bills of lading for shipments and maintain organized paperwork; ensure proper and safe packaging of customer items using packaging equipment...
AccorHotel
Umluj25 days ago - ...daily operations to support achievement of departmental revenue targets. Ensure accurate recording of services and adherence to billing procedures. Standards Safety & Compliance: Ensure adherence to Raffles grooming hygiene and operational standards. Maintain...
AccorHotel
Umlujmore than 2 months ago - ...Promote spa services wellness programs and retail offerings to maximize guest engagement and revenue opportunities. Ensure accurate billing posting of charges and adherence to financial procedures. Monitor daily operations to support efficiency and cost control...
AccorHotel
Umlujmore than 2 months ago - ...operations and contributing to the overall success of our luxury hospitality property. Process verify and record customer invoices and billing transactions with accuracy and efficiency Monitor outstanding receivables and prepare aging reports to identify collection...
AccorHotel
Umlujmore than 2 months ago - ...Prepare and maintain detailed accounts receivable reports and aging schedules for management review Investigate and resolve billing discrepancies payment issues and customer inquiries with professionalism and efficiency Coordinate with sales operations and customer...
AccorHotel
Umlujmore than 2 months ago - ...efficiency Analyze and monitor accounts payable aging reports to optimize cash flow management Coordinate with vendors to address billing inquiries resolve disputes and negotiate payment terms Prepare accurate and detailed financial reports and reconciliations for...
AccorHotel
Umlujmore than 2 months ago
