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- ...beverages, premium coffee selections, pastries, and retail products through confident upselling. Ensure accuracy of order taking, billing, and posting within operational systems. Minimize beverage and ingredient wastage through proper preparation, storage, and...
- ...inventory counts, maintain accurate records, and support effective cost-control practices. Ensure POS transactions, cash handling, and billing procedures are completed accurately and in accordance with hotel policies. Handle guest feedback and concerns promptly and...
- ...of service. Financial: Ensure all food and beverage orders are entered accurately into the operational system to maintain billing accuracy. Support achievement of In-Room Dining revenue targets through knowledgeable product recommendations and upselling techniques...
- ...and operational exceptions within approved limits, escalating when required. Monitor guest accounts, open folios, Paymasters, and billing discrepancies, coordinating with Finance when necessary. Support revenue initiatives, including room upselling and other Front...
- ...upselling of related services and retail products where appropriate. Ensure accurate recording of sessions and adherence to booking and billing procedures. Support achievement of departmental revenue and guest satisfaction targets. Standards, Safety & Compliance:...
- ...marketing and events teams to promote the Mediterranean restaurant through campaigns, activations, and partnerships. Ensure accurate billing, cash handling, and compliance with financial procedures. Brand, Culture & Pre-Opening Excellence: Bring to life the spirit...