Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner.
Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers.
...
Strong Communication Skills: Ability to communicate clearly and effectively with customers, whether via phone, email or chat.
Patience and Problem Solving: Ability to deal with diverse clients and handle a variety of problems and needs effectively.
Basic technical...
...Managerial Experience: Previous experience as a call center manager or in related positions in customer service and communications. Ability to lead and manage a large team and achieve organizational goals.
Communication and leadership skills: The ability to communicate...
...Previous experience: Practical experience in the field of customer service or call center management, preferably having previous experience as a team leader or supervisor.
Leadership and direction skills: The ability to manage and direct the work team effectively, and...
Call Center Agent
Handle inbound and outbound customer calls professionally.
Provide information, answer inquiries, and resolve issues.
Follow call Scripts and maintain a high level of customer service.
Document customer interactions and transactions accurately...
...service knowledge:
A good understanding of the products or services provided by the customer and the ability to provide information accurately.
Technology handling skills:
Ability to use call center systems and related technology such as smart phones and email....
...Maintain and develop internal support and contact center quality standards.
Review a subset of support agents’ conversations (calls, emails, chat, etc)
Assess support interactions based on internal standards;
Accompany evaluations with meaningful and constructive...
Responsible for providing personalized solutions to all guests needs and requests.
To greet, welcome and farewell guests pleasantly and professionally.
Required to demonstrate a pleasant and approachable demeanor during daily duties, has a guest centric approach ...
...Handle inbound and outbound calls in a professional manner, providing accurate information and assistance to callers.
Document call information according to standard operating procedures.
Escalate unresolved issues to the appropriate internal teams.
Adhere to...
...area.
Updates and controls sign board information according to the event orders.
Contacts daily with airport weather forecast center to give information to the guests.
Checks arrival times of the VIP guests.
Stores luggage for the guests in the luggage room....
Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
Respond to guests needs and anticipate their unstated ones
Expect and react promptly to guests’ requirements and inquires...
Bachelor's degree in information technology, computer science, or related field.
General knowledge of operating systems such as Windows, macOS, and Linux.
Excellent communication skills and the ability to express clearly and concisely with customers.
Ability to...
...under pressure to solve problems efficiently.
Technology:
Good understanding of the technology and software used in the support center.
Ability to provide basic technical support to users and guide them to solve technical problems.
Teamwork:
Ability to work...
...and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper...
To be present in the reception or lobby during check-in and check-out time or any event and to socialize with guests.
To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
To ensure that the privacy...
...Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to...
...diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.
Job Description
Reporting to the Front...
We are hiring a Commercial Class A driver for delivery routes to join our Suncoast Drivers Team in the Dallas, TX area.
Delivering Hardware store items to the stores using liftgate and manual pallet Jack, they will have some store assist.
Schedule: There are ...
...transactions, night audits tasks and settlement upon Guests' departure.
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
Provide friendly smooth courteous service to guest and respond promptly...
Experience:
Previous experience in hospitality and customer service is preferred. Previous experience in reception or guest relations positions would be an added advantage.
Languages:
Fluent proficiency in English. Ability to speak additional languages may be...
Our client is a Top 50 Prolific North PR agency based in Central York for the past 30 years, with a team that s experienced, creative, friendly and professional. Their client base spans the building products, property and construction, food processing, manufacturing, legal...
Education and training:
A relevant college degree can be an advantage, but the job is often available to individuals with similar experience.
Experience:
Previous experience in reception or hospitality is an added advantage.
communication skills:
Excellent...
FAIRMONT
Company Description
Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King...
...existing branch Customer Service procedures and the Customer Contact Center, including systems, processes and training programs, and define... ...systems and technology such as GIS, Workflow Management and Call Centre.
*Advice and recommend on tariff structures for service...
...lounge, two meeting rooms and a business center. It has private entrances that make it easier... ...rings for the Sales Office and directing calls appropriately. - Leads - Assist the Sales... ...with the FO and F&B teams. - Updating agents' profiles in the system (delete duplicate...
...1k / Month
Skills : CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center,
Education : 12th to graduation Salary 13k to 21k / Month.
Basic Computer Knowledge Good Typing Skills Good Communication...
...Non Voice Email Chat Process
Skills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support...
...We are looking for some wholesale agents in their own country to work on our product and sell them wholesale and also find some other agent in their country to work on other products of us and give monthly salary
Training for IT/non-IT professionals in the USA (students...
...our clients (wholesalers retailers distributors rerenters brokers agents and construction companies). You will approach suitable clients... ...:
Identify potential customers create networks make cold calls and convert prospects into actual sales
Develop both new and...
...Assist with general telephonic queries
Experience and Qualifications
Customer Service- minimum 1 Year
Sales Fundamentals - minimum 1 Year
Call Center Fundamentals - minimum 1 Year
O'levels - minimum
Any related qualification...