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- ...Communication Excellence: Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards... ...Maintain updated emergency contact lists and procedures. Operational Accuracy & Documentation: Record and relay messages...
- ...service and hospitality etiquette Respond to guest messages, calls, and digital requests in a timely manner Assist in... ...standards and guest service principles ~ Familiarity with hotel operations and Property Management Systems (PMS) is an advantage ~ Proficiency...
- ...best practices in inventory management, vendor relations, and operational standards, the position plays a critical role in supporting efficient... ...with strong work ethics; must be available for on-call needs for shipping and receiving. Report damages and discrepancies...
- ...We are seeking an Assistant IT Manager to support the planning, operation, and continuous enhancement of information technology systems... ...management abilities. Ability to work flexible hours, including on-call support when required. Additional Information...
- ...guest interaction exceeds expectations. Answer in-room dining calls promptly and professionally, providing guests with menu... ...portfolio of luxury brands. The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new...
- ..., and highly personalized amenities. • Coordinate with all operational departments (Security, F&B, Housekeeping, Spa, Butlers) to design... .... • Conduct a minimum of [15-20] proactive, targeted sales calls and schedule [15- 20] face-to-face client meetings per week...
- ...in Guest satisfaction · Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings · Track calls using standard call conversion sheets...
- ...while delivering warm, professional, and timely service. The role ensures smooth guest mobility, supports arrival and departure operations, and contributes to a seamless luxury experience at SLS through excellent driving standards, guest interaction, and attention to...
- ...enthusiastic and detail-oriented Barista to join our dynamic team in Umluj, Saudi Arabia. In this role, you'll be the heart of our café operation, delivering exceptional customer service while crafting high-quality specialty beverages. You'll work in a collaborative...
- ...property offers a curated haven for the world’s most discerning travelers. Job Description Key Roles & Responsibilities Operational Coordination : Act as the central point of communication for the lobby, coordinating between Doormen, Porters, Reception, and...
- ...departments, ensuring consistency and compliance Regularly review and enhance credit policies in line with best practices and operational needs Ensure compliance with local regulations, accounting standards, and internal audit requirements Prepare and present detailed...
- ...sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travellers. Job Description Operational Supervision & Quality Assurance: Deliver a full range of spa treatments including massages, facials, body therapies, and...
- ...every product reflects the brand’s bold, design-led identity. Balancing creativity with commercial insight, you will anticipate operational needs, build strong supplier partnerships, and drive smart purchasing decisions that deliver consistency, innovation, and excellence...
- ...acting as a resort storyteller by sharing information about the destination, facilities, and local culture. Safety & Compliance: Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA...
- ...service standards in line with Raffles and Accor policies. Sustainability: Integrate the resort's sustainability ethos into daily operations, ensuring mindful use of resources and promotion of local cultural experiences. Qualifications - Personal Attributes &...
- ...Chef in delivering exceptional culinary experiences. As a key member of the kitchen leadership team, you will oversee daily kitchen operations, ensure the highest standards of food quality, and lead a team committed to excellence, creativity, and consistency. The Sous...
- ...between Front of House and Back of House to ensure smooth service flow. Follow opening and closing checklists to ensure seamless operations. Maintain cleanliness and organization of service stations at all times. Financial & Quality Standards Support daily...
- ...Global, the property offers a curated haven for the world’s most discerning travelers. Job Description Key Responsibilities Operational Supervision & Quality Assurance: Supervise daily housekeeping operations, including guest rooms, suites, public areas, and...
- ...dynamic and organized Sales Coordinator to join our team in Umluj, Saudi Arabia. In this role, you will be the backbone of our sales operations, providing essential support to our sales team while delivering exceptional service to our clients. As a Sales Coordinator, you...
- ...departments—such as Turndown (Housekeeping), Maintenance, or F&B—to ensure they meet Raffles’ strict timelines and standards. Operational Coordination : Manage the departmental workflow, including monitoring message boxes for task completion and ensuring butlers follow...
- ...accidents, incidents, or guest concerns to management. Ensure all activities comply with resort health and safety policies. Operational Responsibilities Maintain cleanliness, organization, and presentation of the Kids Club facilities. Ensure toys, equipment,...
- ...Global, the property offers a curated haven for the world’s most discerning travellers. Job Description Key Responsibilities Operational Supervision & Quality Assurance: Oversee the daily operations of the Turkish specialty restaurant, ensuring seamless service...
- ...knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction. Coordination & Operations: Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless...
- ...Manager to join our team in Umluj, Saudi Arabia. As the Credit Manager, you will play a crucial role in managing the hotel's credit operations, ensuring financial stability, and maintaining positive relationships with our esteemed clientele. Develop and implement...
- ...sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travellers. Job Description Operational Supervision & Quality Assurance: Supervise the daily operations of the spa, fitness center, and recreation facilities,...
- ...evening canapés, and private meals with meticulous attention to table presentation. Team Leadership : Supervise daily butler operations, allocate resources, and mentor junior staff to ensure all interactions align with the "Raffles Brand Personality"—charming, graceful...
- ...sites. Job Description Raffles The Red Sea is seeking a professional and organized Breakfast Supervisor to lead our breakfast operations in Umluj, Saudi Arabia. In this supervisory role, you will oversee all aspects of our breakfast service, ensuring exceptional...
- ...Administrative Support : Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner. Operational Assistance : Carry out general valet services as needed, including the delivery of fresh linen and assisting with inventories....
- ...folding shirts. Equipment Care : Weigh laundry prior to loading and maintain all equipment in a proper state of cleanliness. Operational Support : Attend daily briefings and carry out valet services as needed, including the delivery of linen. Area Maintenance :...
- ...preparation techniques. Have a good understanding of all menu items, daily highlights, and promotions. Support the team during busy operations and contribute to smooth kitchen service. Follow all health, safety, and hygiene standards in line with hotel policies....