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- ...Communication Excellence: Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards... ...Maintain updated emergency contact lists and procedures. Operational Accuracy & Documentation: Record and relay messages...
- ...service and hospitality etiquette Respond to guest messages, calls, and digital requests in a timely manner Assist in... ...standards and guest service principles ~ Familiarity with hotel operations and Property Management Systems (PMS) is an advantage ~ Proficiency...
- .... Act with customers in mind. Team Player: demonstrates co-operation and trust with colleagues in his/her own team and across departments... ...works to improve him/her. Understand that different situations call for different skills and approaches; work to deploy strengths...
AccorHotel
Umluja month ago - ...guest interaction exceeds expectations. Answer in-room dining calls promptly and professionally, providing guests with menu... ...portfolio of luxury brands. The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new...
- ...service and hospitality etiquette Respond to guest messages calls and digital requests in a timely manner Assist in organizing... ...standards and guest service principles ~ Familiarity with hotel operations and Property Management Systems (PMS) is an advantage ~...
AccorHotel
Umluj25 days ago - ...are seeking an Assistant IT Manager to support the planning operation and continuous improvement of information technology systems at... ...management abilities. Ability to work flexible hours including on-call support when required. Prior Middle East or luxury lifestyle...
AccorHotel
Umlujmore than 2 months ago - ...efficiency and flair while supporting seamless front-of-house operations. You ensure the experience begins the moment guests step into the... ...any changes to relevant team members. Answer phone calls promptly and professionally (within two rings) assist with inquiries...
AccorHotel
Umlujmore than 2 months ago - ...best practices in inventory management, vendor relations, and operational standards, the position plays a critical role in supporting efficient... ...with strong work ethics; must be available for on-call needs for shipping and receiving. Report damages and discrepancies...
- ...Culture Manager at SLS The Red Sea you are not simply managing HR operations you are shaping the heartbeat of the hotel. You are a culture... ...journeys begin with empowered inspired teams. This role calls for a dynamic and emotionally intelligent professional who brings...
AccorHotel
Umlujmore than 2 months ago - ...experience from the comfort of their rooms. Answer incoming calls promptly and professionally taking guest orders with precision... ...transactions Collaborate with team members to ensure smooth operations during peak hours and special events Adhere to all food safety...
AccorHotel
Umluja month ago - ..., and highly personalized amenities. • Coordinate with all operational departments (Security, F&B, Housekeeping, Spa, Butlers) to design... .... • Conduct a minimum of [15-20] proactive, targeted sales calls and schedule [15- 20] face-to-face client meetings per week...
- ...result in Guest satisfaction Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls minimizing loss of calls and ensuring a high level of conversion into bookings Track calls using standard call conversion sheets...
AccorHotel
Umluj19 days ago - ...~ Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred. ~ Bilingual preferred ~ Call Center HR experience preferred ~ Strong Employee Relations experience preferred ~ Ability to work flexible hours Additional...
AccorHotel
Umluja month ago - ...section visibility OVERVIEW At Rosewood Red Sea, the Chief Butler is responsible for leading the Butler Service operation, ensuring the delivery of exceptional, personalized, and seamless service across villas, suites, and designated guest areas. This...
- ...in Guest satisfaction · Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings · Track calls using standard call conversion sheets...
- ...ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travellers. Job Description Operational Supervision & Quality Assurance: Deliver daily fitness and wellness sessions including personal training, group classes, and...
- ...Beverage experiences across the resort’s gallery, event and special function spaces. This opportunity requires a detail-driven operator with experience in luxury events, private dining, VIP functions, high-end banqueting or gallery-style hospitality, with the ability...
- ...visibility OVERVIEW At Rosewood Red Sea, the Guest Relations Manager is responsible for leading the Guest Relations operation and ensuring a seamless, personalized, and memorable experience across every stage of the guest journey. This role plays a key...
- ...EXPERIENCE ~ Bachelor’s Degree in Human Resources, Business Administration, or related field ~ Minimum 3–5 years of experience in HR operations, with strong exposure to HRMS and payroll ~ Experience in hospitality or luxury environment preferred ~ Strong knowledge of...
- ...to delivering bespoke, attentive, and anticipatory service that reflects the ultra-luxury hospitality standards of the brand. Operating within a dynamic cluster environment, this position manages room inventory, processes reservations, and maximizes revenue...
- ...cocktails and beverages while delivering outstanding service in our upscale resort environment. You will be the face of our bar operations, creating memorable experiences for our guests through your expertise, professionalism, and engaging personality. Reporting to...
- ...committed to a future where people and place enrich one another. You will embed environmental and social impact practices into business operations, create bespoke sustainability strategies for cluster properties, and develop actionable roadmaps that deliver a distinctive...
- ...philosophy . The position requires adaptability, collaborative engagement, and a proactive mindset to sustain uninterrupted operations while supporting broader engineering needs when required. JOB RESPONSIBILITIES 1. HVAC System Operation & Maintenance Operate...
- ...confident floor leadership and a deep understanding of ultra-luxury guest expectations. KEY RESPONSIBILITIES • Lead the daily operation of the specialty restaurant in line with Rosewood, Forbes and LQA standards. • Maintain refined service sequence, table presence...
- ...enthusiastic and detail-oriented Barista to join our dynamic team in Umluj, Saudi Arabia. In this role, you'll be the heart of our café operation, delivering exceptional customer service while crafting high-quality specialty beverages. You'll work in a collaborative...
- ...folding shirts. Equipment Care : Weigh laundry prior to loading and maintain all equipment in a proper state of cleanliness. Operational Support : Attend daily briefings and carry out valet services as needed, including the delivery of linen. Area Maintenance :...
- ...allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure...
- ...the property offers a curated haven for the world’s most discerning travelers. Job Description Key Responsibilities Operational Supervision & Quality Assurance: Supervise daily housekeeping operations, including guest rooms, suites, public areas, and...
- ...compliance with health, safety, and environmental standards. Handle lost and found items in accordance with hotel procedures. Operational Responsibilities: Complete assigned workload efficiently while maintaining consistent quality standards. Ensure...
- ...departments—such as Turndown (Housekeeping), Maintenance, or F&B—to ensure they meet Raffles’ strict timelines and standards. Operational Coordination : Manage the departmental workflow, including monitoring message boxes for task completion and ensuring butlers follow...
