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- ...Communication Excellence: Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards... ...Maintain updated emergency contact lists and procedures. Operational Accuracy & Documentation: Record and relay messages...
- A global hospitality company is seeking a Housing Manager in Umluj, Saudi Arabia. In this role, you will be responsible for overseeing all administrative work related to colleague accommodation and transportation. This includes handling inventory, addressing welfare concerns...
InterContinental Hotels Group
Umluj4 days ago - A luxury hotel chain in Saudi Arabia, located in Umluj, seeks a Human Resources Executive to manage daily HR operations and support business objectives. This role involves engaging with colleagues, handling recruitment, onboarding, and employee relations while ensuring...
InterContinental Hotels Group
Umluj3 days ago - ...Sense of Place philosophy comfort, safety, and sophistication. Operating at the intersection of engineering and guest experience, the... ...and general building works 4. Emergency Response & On-Call Duties Act as first responder for all technical emergencies...
- ...of excellence across all touchpoints. With a refined balance of operational insight and imaginative problem-solving, the Assistant Director... ...HVAC breakdown affecting guest areas Be available on-call beyond working hours for urgent engineering issues. Ensure...
- ...Culture Manager at SLS The Red Sea, you are not simply managing HR operations, you are shaping the heartbeat of the hotel. You are a culture... ...journeys begin with empowered, inspired teams. This role calls for a dynamic and emotionally intelligent professional who...
- ...We are seeking an Assistant IT Manager to support the planning, operation, and continuous enhancement of information technology systems... ...management abilities. Ability to work flexible hours, including on-call support when required. Additional Information...
- ...guest interaction exceeds expectations. Answer in-room dining calls promptly and professionally, providing guests with menu... ...portfolio of luxury brands. The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new...
- ..., and highly personalized amenities. • Coordinate with all operational departments (Security, F&B, Housekeeping, Spa, Butlers) to design... .... • Conduct a minimum of [15-20] proactive, targeted sales calls and schedule [15- 20] face-to-face client meetings per week...
- ...best practices in inventory management, vendor relations, and operational standards, the position plays a critical role in supporting efficient... ...with strong work ethics; must be available for on-call needs for shipping and receiving. Report damages and discrepancies...
- ...in Guest satisfaction · Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings · Track calls using standard call conversion sheets...
- ...who makes every interaction feel effortless, delivers accurate service, and helps guests feel genuinely at home from the very first call. A little taste of your day-to-day Every day is different, but you’ll mostly be responsible for: Responding promptly to guest...
InterContinental Hotels Group
Umluj2 days ago - ...seeking an Instant Service Agent to provide exceptional service and support to guests. In this role, you will respond to requests, handle calls, and maintain meticulous records to ensure every interaction is personalized and efficient. Ideal candidates will possess a strong...
InterContinental Hotels Group
Umluj2 days ago - ...departments, ensuring consistency and compliance Regularly review and enhance credit policies in line with best practices and operational needs Ensure compliance with local regulations, accounting standards, and internal audit requirements Prepare and present detailed...
- ...visibility OVERVIEW At Rosewood Red Sea, the Chief Concierge is responsible for leading the Concierge and Guest Services operation, ensuring guests receive seamless, personalized, and professional service across key arrival, stay, and departure touchpoints....
- ...experiential beverage program, while developing bartenders, baristas and service teams through structured training, tastings and operational follow-up. KEY RESPONSIBILITIES Lead the execution and continuous refinement of beverage programs across all resort venues...
- ...section visibility OVERVIEW At Rosewood Red Sea, the Chief Butler is responsible for leading the Butler Service operation, ensuring the delivery of exceptional, personalized, and seamless service across villas, suites, and designated guest areas. This...
- ...OVERVIEW At Rosewood Red Sea, the Director of Front Services is responsible for leading the resort’s Front of House operation and shaping a seamless, personalized, and refined guest journey from arrival to departure. This role is central to delivering Rosewood...
- ...EXPERIENCE ~ Bachelor’s Degree in Human Resources, Business Administration, or related field ~ Minimum 3–5 years of experience in HR operations, with strong exposure to HRMS and payroll ~ Experience in hospitality or luxury environment preferred ~ Strong knowledge of...
- ...delivers maximum value without compromising the bold, design-led SLS experience. Key Responsibilities Monitor and control daily operational costs across all departments, with a strong focus on F&B, spa, retail, and guest experiences Conduct detailed cost analysis,...
- ...diverse collection of restaurants, bars, lounges, pool and beach experiences, in-room and villa dining, events and private dining operations across the resort. This opportunity requires a refined luxury Food and Beverage leader with strong floor presence, operational...
- ...service standards in line with Raffles and Accor policies. Sustainability: Integrate the resort's sustainability ethos into daily operations, ensuring mindful use of resources and promotion of local cultural experiences. Qualifications - Personal Attributes &...
- ...every product reflects the brand’s bold, design-led identity. Balancing creativity with commercial insight, you will anticipate operational needs, build strong supplier partnerships, and drive smart purchasing decisions that deliver consistency, innovation, and excellence...
- ...between Front of House and Back of House to ensure smooth service flow. Follow opening and closing checklists to ensure seamless operations. Maintain cleanliness and organization of service stations at all times. Financial & Quality Standards Support daily...
- ...Chef in delivering exceptional culinary experiences. As a key member of the kitchen leadership team, you will oversee daily kitchen operations, ensure the highest standards of food quality, and lead a team committed to excellence, creativity, and consistency. The Sous...
- ...Oversee and manage the butler team, ensuring seamless service delivery and guest satisfaction Develop and implement standard operating procedures for the butler department Train and mentor butler staff, fostering a culture of excellence and continuous improvement...
- ...the property offers a curated haven for the world’s most discerning travelers. Job Description Key Responsibilities Operational Supervision & Quality Assurance: Supervise daily housekeeping operations, including guest rooms, suites, public areas, and...
- ...dynamic and organized Sales Coordinator to join our team in Umluj, Saudi Arabia. In this role, you will be the backbone of our sales operations, providing essential support to our sales team while delivering exceptional service to our clients. As a Sales Coordinator, you...
- ...allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence. Operational Control & Coordination: Coordinate closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure...
- ...The Position To ensure timely and accurate accountability of all daily revenues received by the Hotel; ensure compliance of operational procedures; maintain subsidiary records of various General Ledger Accounts to provide detailed analysis for audit and tax purposes...
