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- ...implement service standards, operating procedures, and quality assurance programs. Oversee restaurant, bar, banquet, room service, and catering operations, where applicable. Prepare and manage departmental budgets, forecasts, and financial performance. Monitor food,...
- ...customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction...