...Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Answer incoming calls and respond to customer’s emails in timely manner....
...systems
~ Proficiency in VMware associated programs and coding languages, such as Windows Server, MS IIS, SAN architecture, WebSphere, Citrix, Python, and C++
~ Capable of hands-on problem-solving, with the ability to generate ideas and solutions
~ Extensive knowledge...