Search Results: 514 vacancies
...operational resilience.
Oversee the management of key local tech vendors monitoring and measuring delivery performance versus contractual KPI, KRI and SLAs.
Partnering with Group Infrastructure team, oversee the local helpdesk and IT service delivery within KSA.
Develop...
INTELLIGENT SOLUTIONS
Riyadh
4 days ago
...and equipment, etc. to control and ensure that all maintenance activities are carried out within the set standards, procedures, and SLAs.
· Investigate opportunities for outsourcing with the aim of cost saving and optimum service provision to the organization.
·...
Tabukpharmaceuticals
Riyadh
1 day ago
...Berger Middle East while retaining compliance with global policies
Lead and oversee the IT operations outsourcing partners, ensuring SLAs, KPIs, and quality standards are defined, refined, and met
Monitor and report on the performance, availability, and security of...
Roland Berger Strategy Consultants
Riyadh
1 day ago
...100% SLA compliance by working closely with IT operations & process owners, preparation of SLA dashboards & analysis of any missed SLAs and taking corrective & preventive actions accordingly.
Conducting training sessions and workshops for all the teams in IT operations...
Global IT Search Pvt Ltd
Riyadh
4 days ago
...for the various operations of STC negotiating rates advising on contractual procedures and ensuring compliance. They are also responsible... ...contractual terms to maximize impact and return.
Support in managing SLAs for Tendered/NonTendered Change Orders as well as Change Orders...
Talent Pal
Riyadh
a month ago
...scenarios, migration plans.
~ Provide engagement oversight in areas of specialization as and when called upon.
~ Monitor AVM SLAs , address ticket resolution escalations, and drive bestinclass process adaptation.
~ Client Expectation Management Deliver and...
Cognizant Technology Solutions
Riyadh
1 day ago
...ع الأخذ في الاعتبار بشكل استباقي الممارسات الرائدة ، والتغيرات في بيئة الأعمال
•الإشراف على تطوير وتنفيذ "اتفاقيات مستوى الخدمة" (SLAs) مع وظائف أخرى
•المساعدة في غرس ثقافة التطوير والتوجيه والأداء داخل إدارة علاقات الموظفين
•توجيه وإرشاد وتطوير فريق إدارة علاقات...
confidential
Riyadh
1 day ago
...Sirdab clients and operations team regarding orders, inventory, reports, and all applicable account requests
Ensure all account SLAs are adhered to
Review and approve account invoices
Monitor and be able to speak to warehouse activity for owned accounts
Manage...
Sirdab
Riyadh
3 days ago
...department and deliver efficient and Employee Experience-oriented processes for the Group’s employees, in accordance with relevant SLAs and KPIs. Together with the Head Of HRSS, develop efficient and effective processes with the operational departments of Employee Services...
Al Futtaim Group
Riyadh
3 days ago
...actions, avoiding or minimizing the impact on customers.
Ensure that the monitored procedures are executed with accordance to the SLAs defined, identify issues and implement the required corrective measures.
Analyze trends and recommends adjustments address and/...
Saudi Post and Logistics
Riyadh
3 days ago
...inboundcandidates
Ensuring all steps in the process are rigorouslydocumented.
Reporting on status of mobilisation in line with SLAs.
Supporting the Concierge Lead as a second line support
KEYRELATIONSHIPS :
Supervision Received
- Program SupportManager,...
JASARA Program Management Company
Riyadh
1 day ago
...Public and Telecom sectors.
• Competent in addressing diverse application management needs within managed services, encompassing SLAs and KPIs.
Established to create a client base and a revenue stream from the Kingdom of Saudi Arabia in the telecoms, utilities, oil...
Giza Systems KSA
Riyadh
6 hours agonew
...stakeholders in vehicle design and management, and procurement planning.
Monitor and manage the performance of key contractors through SLAs, KPIs, and customer feedback.
Provide feedback to the business on contractor performance and jointly manage vendor performance...
Aujan Coca-Cola Beverages Company (ACCBC)
Riyadh
4 days ago
...data center operations, ensuring
compliance with industry standards and best practices.
Establish and track against OKRs, KPIs, SLAs, and metrics (incl. performance, capacity,
availability, budget).
Establish critical business continuity plans, including...
MBR Partners
Riyadh
6 hours agonew
...payables.
Plan, reduce the cost, maximize the income of IT investments.
Monitor performance of IT services, risk indicators, SLAs for all IT services and other functions related to IT.
Governing the knowledge base of IT.
No. of Years’ Experience:
Maximum...
Gulf Insurance Group
Riyadh
4 days ago
...on promises.
7- Contract and Agreement Management:
Manage and renew contracts, agreements, and service level agreements (SLAs) with key accounts.
Location: We are hiring for a position in Riyadh, Dammam and Qassim.
Requirements
Bachelor's degree...
Retailo
Riyadh
1 day ago
...Hiring Manager, Candidate and Stakeholder experience is deliver at highly satisfactory levels. Is accountable for keeping KPIs and SLAs in accordance to group standards and ensures that all recruitment efforts are delivered in accordance to BU and group principles, following...
Al Futtaim Group
Riyadh
4 days ago
...comprehensive review of the credit facilities.
• Ensure and maintain credit processing & approval turnaround times as per agreed SLAs.
• Monitor accounts regularly and follow-up with Business units on terms and conditions to ensure compliance with the approval conditions...
Client of GulfBankers
Riyadh
1 day ago
....
• Assess project requests for viability, considering current workloads and resource availability and review in line with agreed SLAs.
• Be responsible for the connectivity, consistency, and timely delivery of the components of the response to brief including strategy...
Sapient
Riyadh
1 day ago
...service delivery business operating model to define services and support provided for SPL in line with a defined scope of projects, SLAs, and services catalogs.
Assists and provide technical and support leadership to all related projects ensuring that project deliverables...
Saudi Post and Logistics
Riyadh
3 days ago
