This is a remote

We are in need of a friendly, tech savvy, confident, problem solver who is service-oriented to fill the position of a virtual receptionist/legal intake specialist for our virtual call If you are resourceful and learn quickly, we provide legal receptionist and intake ;No legal experience required! Our ideal candidate will thrive working from home, have a high attention to detail, and enjoy a fast-paced work If this sounds like you keep on reading!

We are a boutique virtual receptionist service for law firms in the United States and Our clients rely on us to be the first impression and the voice of their law ;Law firms invest a lot of money in Back Office Betties in order to provide their own callers with a world-class customer service experience, meaning that we must continually be the best at what we With that being said, the Legal Intake Specialist is the most important role in our company! Our Legal Intake Specialists go above and beyond to provide exceptional customer service through detailed call handling instructions, scheduling appointments, answering FAQ's, taking messages and transferring ;

What does a day in the life of a Legal Intake Specialist look like? We are glad you asked! A typical Legal Intake Specialist takes about 90-120 calls per This is a very fast paced environment! Calls are typically back-to-back throughout the You are answering for about 60+ different law firms on any given This means each call is One second you might be answering for a criminal attorney that has a potential new client on the The next call might be opposing counsel on a case wishing to speak with the Being confident is key! You never know what call is coming While you are going through your day you are supported by an exceptional team of Betties via our team If you have a mean GIF game, you will fit right in!

Core Values:

Do the right thing, even when it's hard: Never take a shortcut, because it's more convenient for Take the long road when it's best for the client, the team, or the Act with integrity, especially when no one is Do whatever it takes to turnaround a bad
Figure it out and get it done: Ideas deserve praise, execution is worthy of Exhaust all
Be a goal digger: Achieve the Bring your Exceed
Focus on the good of the whole: It's not about who is right; it's about what is Community (teamwork + clients) before Teamwork makes all of our dreams
Own the outcome, no excuses: If you want something, be proactive and go after Ask "How do I get there?" instead of complaining about being Foster a culture of candor and ;
ABC, Always Be Curious: Have a thirst for Practice a growth Continuously explore new and better

Requirements

You MUST complete our Please CLICK HERE for the survey (). We will not review applications that are missing a
You must reside in AZ, NV, TX or ;
Available shifts between the hours of 5am - 5pm PST, Monday-Friday (must be available for an 8-hour shift daily)
Customer service or telephone experience pre ferred
Quiet home office space (background noise such as pets or children may lead to termination)
Internet speeds of 75+ MBPS (visit to CenturyLink is a banned ISP due to the unreliability of their network)
A wired Ethernet Wifi is a security risk and can also cause a spotty

Benefits

Get ready, this is the best

No work on the We are only open Monday through Fri
Work from home- ALWAYS!
We provide all the equipment you will need
Paid training
Internet reimbursement
Bereavement leave for the loss of a friend or family member
Bereavement leave for the loss of a furry loved one
Biannu al Wellness days
Paid holidays
Earn up to 20 days of PTO per year
Paid sick leave
Paid wellness leave
Health, dental, and vision insurance available for full-time employees
401k available for full-time employees
Four-month Snoo rental to all expectant Betties for their baby
Bonusly: A peer-to-peer recognition software to cash in points for gift cards and prizes
$100 a year to grow: Cash in $100 a year to grow personally or We've got you covered! Past examples include a year of Headspace, Rosetta Stone and even college
Biannual Wellness Months : We send you a customized box full of goodies or a Massage Envy gift That's not all! We host an entire month of wellness tips, trainings and a wellness virtual team
Virtual Team Gatherings : We gather either monthly or bimonthly for a fun team Past examples include a taco cooking class, a virtual costume party with trivia and prizes and a tour of a farm in ;
Dream Granting : When it comes time to celebrate you, we want to celebrate in a way that will help you achieve your Past dream grants include a Pink Jeep Tour in Sedona, an entire day at a spa and wine tasting with
American Dream Program : Want to purchase a home? We will give any Bettie purchasing a home $1,000 towards their down In fact, our 5-year goal is that 80% of our team are ;
Annual Legal Intake Specialist MVP : One Legal Intake Specialist gets to attend our annual planning session with our leadership team somewhere pretty This year we're going to Disneyland!

administrative employee