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- ...business levels. Reduce lost revenue opportunities through accurate reservation handling and waitlist management. Ensure reservation data and guest information are entered accurately into operational systems. Support efficient use of restaurant capacity during peak...
- ...Skills: Strong knowledge of hotel and housekeeping operations and procedures/proficient in using computerized hotel systems and basic data analysis/excellent interpersonal and communication skills, with the ability to influence and guide team members/ability to handle...
- ...identify opportunities to improve billing, collection, and reconciliation processes through automation and digital solutions. Maintain data integrity across PMS, ERP, POS, and financial systems. Contribute to process improvements that enhance efficiency, cash...
- ...rejected transactions. Maintain accurate records of all payment activities. 3. Vendor Management Maintain accurate vendor master data, including banking, tax, and contact information. Respond to vendor inquiries regarding invoice status, payments, and account...
- ...to handle inquiries, personalize guest itineraries, and convert leads into confirmed bookings while maintaining absolute accuracy in data management. KEY RESPONSIBILITIES Process all reservation requests, changes, and cancellations received via phone, email,...
- ...marketing and brand strategy. You have experience managing integrated digital marketing campaigns across multiple channels and using data-driven insights to improve engagement, conversion, and commercial performance. You are passionate about luxury hospitality,...
- ...development, mentorship, cross-training, internship, and graduate programs. Analyze feedback, audit results, guest satisfaction data, and engagement survey outcomes to identify training opportunities and drive continuous improvement. Develop and manage annual training...
- ...accuracy and confidentiality. You are confident using accounting systems and financial reporting tools to analyze and reconcile data. You build positive working relationships across departments and communicate effectively with stakeholders at all levels. You...
- ...Security & Safety to maintain a safe and secure environment for guests, colleagues, and hotel assets. Ensure guest confidentiality, data privacy, and security standards are consistently maintained. Promote a positive culture of ownership, collaboration, and...
- ...reports, and personnel records Assist in organizing security training programs and drills for staff and guests Analyze security data and trends to optimize security operations and resource allocation Ensure compliance with all applicable Saudi Arabian security...
- ...Project management experience and proven ability to implement operational improvements and process optimization Proficiency in data analysis and performance metrics interpretation Flexibility and adaptability to work in a dynamic, fast-paced luxury hospitality...
- ...Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability to work under high pressure with minimal supervision, and strong...
- ...pressure in a fast-paced environment. Additional Information Attention to Detail: Meticulous and highly accurate in numerical data and report preparation. Time Management: Proven ability to meet stringent deadlines in a high-pressure environment. Integrity:...
- ...confidentiality regarding guest information and sensitive situations. Ensure compliance with hotel policies, safety procedures, and data protection requirements. Participate in service culture training and continuous development programs. Qualifications...
- ...BOOKING-RELATED ISSUES OR ESCALATE WHEN NECESSARY. JOB SPECIFICATIONS • MAINTAIN CONFIDENTIALITY OF GUEST INFORMATION IN LINE WITH DATA PRIVACY STANDARDS. COORDINATION & COMPLIANCE • LIAISE WITH SALES, REVENUE, AND FRONT OFFICE TEAMS FOR GROUP BOOKINGS OR...
- ...People & Culture administration, including payroll, benefits, and HRIS. Analyze People & Culture metrics to identify trends and make data-driven decisions that improve efficiency and effectiveness. Collaborate with corporate and regional People & Culture teams to...