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- ...tasks, coordinate client communications, and ensure seamless execution of sales activities for our luxury resort destination. Coordinate... ...(CRM) systems with accurate client information and sales data Process client inquiries, reservations, and orders in a timely and...
- ...Director of Finance and leadership team Support month-end closing processes related to accounts receivable, including reconciliations and... ...billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and efficiency Partner with Sales, Events, and...
- ...purchase orders, contracts, and supplier documentation Drive process improvements through procurement systems, automation, and reporting... ...financial and analytical skills with the ability to translate data into strategic decisions Fluent in English and Arabic...
- ...patterns, and inventory movements Lead inventory management processes including stock takes, audits, and variance analysis to ensure... ...collaborate across multiple departments Ability to translate data into actionable insights that drive both operational and financial...
- ...seeking a passionate and experienced Sous Chef to support the Executive Chef in delivering exceptional culinary experiences. As a key... ...to minimize waste. Prepare forecasts and support budgeting processes. Health, Safety & Hygiene Ensure full compliance with...
- ...agencies Manage accounts receivable and oversee debt collection processes Collaborate with sales and finance teams to establish... ...such as Certified Credit Professional (CCP) or Certified Credit Executive (CCE) preferred Strong knowledge of financial analysis and...
- ...supervises receiving clerks, streamlines shipping and receiving processes, and maintains tracking systems for all transactions, including... ...tastings and specification approvals. Analyze purchasing data and KPIs to identify savings opportunities, waste reduction initiatives...
- ...access management, system permissions, and onboarding/offboarding processes. Provide IT support during critical hotel operations, pre-... ...understand and support operational technology needs. Uphold data protection, confidentiality, and information security standards...
- ...archaeological sites. Job Description RESERVATIONS HANDLING • PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND... ...• MAINTAIN CONFIDENTIALITY OF GUEST INFORMATION IN LINE WITH DATA PRIVACY STANDARDS. COORDINATION & COMPLIANCE • LIAISE WITH...
- ...This is a pivotal leadership role responsible for developing and executing integrated marketing strategies across our luxury hospitality... ...with experience in marketing analytics, performance metrics, and data-driven decision-making ~ Exceptional written and verbal...
- ...aligning with brand values and owner objectives. Develop and execute the pre-opening manning plan, recruitment, and onboarding of all... ...Analyze People & Culture metrics to identify trends and make data-driven decisions that improve efficiency and effectiveness. Collaborate...
- ...ensuring absolute discretion and confidentiality. Bespoke Sales Process & Itinerary Curation • Manage the entire sales process for... ...(Security, F&B, Housekeeping, Spa, Butlers) to design and execute flawless, one-of-a-kind experiences that anticipate and exceed...
- ...Conduct regular guest interactions and follow-ups throughout the stay to ensure expectations are exceeded. Assist in planning and executing VIP arrivals, special occasions, celebrations, and bespoke guest experiences. Maintain a visible presence in public areas,...
- ...recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner Manage all cash transactions, process payments through point-of-sale systems, and maintain accurate financial records Maintain a clean, organized, and hygienic work...
- ...Skills : Proficiency in Opera Property Management System (PMS)and Microsoft Office is generally required for coordinating tasks and data. Traits : Exceptional eye for detail, the ability to work under high pressure with minimal supervision, and strong...
- ...Ensure compliance with health, safety, and hygiene regulations and company policies Analyze guest feedback and menu performance data to identify opportunities for improvement and innovation Address guest concerns and complaints with professionalism and decisiveness...
- ...exclusive local attractions. Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution. Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every...
- ...trainings for F&B with the help of KIT (local Micros-Fidelio vendor). · Maintain a close working relationship with the Director of F&B, Executive Chef and Purchasing Manager and make them aware of any potential problems or opportunities to improve the controls in their areas...
- ...maintain food safety and hygiene standards in compliance with local regulations and company policies Analyze guest feedback and sales data to continuously improve the in-room dining experience Coordinate with other departments to ensure seamless communication and...
- ...maintain consistency in food presentation, service rituals, hygiene, and safety standards. Monitor inventory levels, ordering processes, and cost controls, ensuring optimal stock management while minimizing waste. Ensure compliance with HACCP, local regulations,...
- ...and guest touchpoints are prepared, pristine, and aligned with Raffles standards prior to guest arrival. Coordinate the seamless execution of wellness itineraries, spa appointments, and recreational experiences. Monitor readiness of wellness amenities, equipment,...
- ...offers a curated haven for the world’s most discerning travelers. Job Description Key Roles & Responsibilities Laundry Processing : Handle washing, dry cleaning, and pressing according to procedures established by the Laundry Manager. Chemical Management...
- ...any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing. Adherence to Brand Standards : Ensure all Raffles and LQA standards are strictly followed during the pick-up and delivery process...
- ...confidentiality regarding guest information and sensitive situations. Ensure compliance with hotel policies, safety procedures, and data protection requirements. Participate in service culture training and continuous development programs. Qualifications...
- ...Responsibilities Oversee all kitchen operations, ensuring consistency, quality, and exceptional presentation in every dish. Design and execute innovative, seasonally driven menus that reflect global influences while embracing local ingredients and a sense of place....
- ...creativity, and a strong sense of storytelling. Key Roles & Responsibilities Oversee all kitchen operations, ensuring flawless execution, consistency, and exceptional presentation in line with Raffles’ ultra-luxury standards. Design and curate sophisticated,...
- ...ordering food and beverages to their rooms, delivering exceptional service that reflects our commitment to luxury hospitality. You will process orders with accuracy and efficiency while providing personalized recommendations and ensuring every guest interaction exceeds...
- ...and amenities are delivered accurately. Coordinate closely with Concierge, Butler Service, Housekeeping, and Food & Beverage to execute bespoke guest experiences. Maintain strong relationships with internal stakeholders to ensure seamless service delivery. Operational...
- ...while ensuring guest satisfaction and loyalty. Operational Excellence: Ensure accurate room assignment, billing, and payment processing in compliance with hotel policies. Maintain up-to-date guest profiles and reservations in the property management system....
- ...Job Description Reporting to the General Manager, the Cluster Director of Talent and Culture will spearhead the development and execution of strategic talent & culture initiatives to foster a dynamic and inclusive workplace. This role is pivotal in ensuring that the...