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- ...ADR, occupancy, and total hotel revenue. Analyze historical data, booking trends, market demand, and competitor activities to optimize... ...with hotel standards. Ensure booking confirmations are processed accurately. Manage room blocks, allotments, waitlists, and...
- ...engagement, capability development, and retention initiatives. Process Excellence & Compliance Champion organizational quality... ...# Drive process improvement initiatives using Lean, Kaizen, and data visualization platforms such as Power BI or Tableau to identify...
- ...immediately. Maintain personal grooming and hygiene standards in accordance with hotel policies. Cash Handling & Administration Process guest bills accurately using the POS system. Handle cash, credit card, and other payment methods according to hotel procedures....
- ...physical filing systems. Ensure confidentiality of sensitive company information. Support compliance with company policies and data protection requirements. Assist during audits and inspections by providing required documentation. Perform other duties as...
- ...guest rooms public areas backofhouse laundry lost & found and deepcleaning programs. Design room inspection and quality control processes (room checks scoring corrective actions). Recruitment & Training Recruit interview hire and onboard housekeeping supervisors...
- ...standards in accordance with Accor and Mantis brand requirements. Participate in snagging mock-up room inspections and handover processes. Assist in OS&E and FF&E planning receiving inventory and setup. Prepare operating budgets manpower plans duty rosters and...
- ...Onboarding ~ Lead recruitment for all departments ensuring brand alignment and compliance with Accor standards ~ Manage onboarding processes orientation programs and pre-opening readiness ~ Collaborate with department heads to define role profiles and succession...
- ...Responsibilities Reservations Handle reservations received via telephone email website travel agents and online channels. Process new bookings amendments cancellations and special requests accurately and promptly. Ensure all reservations are entered correctly...

