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- ...cleanliness, hygiene, and operational readiness. Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the... ...and product knowledge, guest interaction, and compliance requirements. Plan staffing levels, schedules, and team allocation in...
- ...with Guest Relations, Concierge, Butler Services, Housekeeping, Engineering, Transportation, Spa, and Food & Beverage, this role ensures a... ...-in, group check-in, and special arrival experiences when required. · Handle escalated guest concerns and complaints, ensuring...
- ...facilities, and local culture. Safety & Compliance: Operate electric buggies in a safe and responsible manner, strictly adhering to... ...in various weather conditions and assist with heavy luggage as required. Additional Information Understanding of Ultra-Luxury guest...
- ...Liaise closely with Front Office, Guest Relations, Housekeeping, Engineering, and F&B to ensure seamless guest experiences. Coordinate... ...communication of guest preferences, bookings, and special requirements. Report maintenance issues, equipment faults, and safety concerns...
- ...areas, engaging with guests and supporting the team whenever required. Oversee night audit procedures, room assignments, late arrivals... ...emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance...
- ...other key operational indicators, taking corrective action where required. Manage inventory and procurement processes effectively,... ...closely with Culinary, Front Office, Housekeeping, Stewarding, Engineering, and other hotel departments to ensure seamless operations and...
- ...guest requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams.... ...professionally, taking appropriate action and escalating matters when required. Manage wake-up call requests accurately and follow...
- ...Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery.... ...in Microsoft Office and hotel systems. Fluency in English required; additional languages are a strong advantage. Personal...
- ...other operating departments, such as Butler, Housekeeping and Engineering. GROOMING Our appearance is a reflection of who we are,... ...competent in all reception and cashier duties · Cover all shifts if required · Cover Rooms Coordinator shifts if required · Liaise with...
- ...impressions. Gain hands-on experience across Front Office, Guest Relations and other Rooms operations, depending on departmental requirements. Support daily operations, including guest check-ins, check-outs, enquiries and special requests. Learn and embrace SLS...
- ...processing, attendance, leave, overtime, deductions, and employee benefits. Familiarity with Saudi Labor Law and payroll-related requirements. Experience with payroll or HR systems such as Oasys, SAP, or Oracle is an advantage. Strong numerical skills with...
- ...and respect. Manage pastry-related budgets, including food cost, labor cost, and productivity targets. Participate in menu engineering and cost analysis to maximize profitability while maintaining brand standards. Support business development through creative product...
- ...standards. Key Responsibilities Lead and manage the hotel’s purchasing and procurement activities in line with operational requirements and budget. Develop and implement procurement strategies that support the hotel’s operational and financial objectives....
- ...and bad debt provisions. Ensure compliance with Saudi regulations, accounting standards, company policies, and internal audit requirements. Maintain accurate credit and billing records using hotel financial systems such as Opera, Sun Systems, and Micros....
- ...transfers, and spoilage reports. Compare actual costs against budgets and forecasts, investigate variances, and highlight areas requiring action. Work closely with Procurement to review purchase prices, purchase orders, and supplier-related cost information....
- ...wider SLS guest experience. Manage departmental staffing, expenses, equipment, inventory and purchasing in line with operational requirements and approved budgets. Coordinate external instructors, suppliers and third-party activity providers, ensuring all partners...
- ...departure. Open and close vehicle doors while ensuring a seamless and attentive arrival experience. Assist guests with luggage when required and coordinate closely with the Bell team. Work closely with Valet, Bell, Concierge, and Front Office teams to ensure smooth...
- ...events, seating arrangements, and guest preferences. Handle guest inquiries, feedback, and concerns professionally, escalating when required. Maintain an organized and welcoming host stand and reception area throughout service. Manage reservations accurately using...
- ...childcare, education, or recreational settings, with at least 1 year in a supervisory role Current CPR and First Aid certifications required Strong leadership and team management skills Excellent communication and interpersonal skills, with the ability to interact...
- ...handling guest information and transactions Ability to work flexible schedules, including evenings, weekends, and holidays as required Knowledge of Saudi Arabian hospitality standards and cultural awareness Professionalism, reliability, and a commitment to delivering...
- ...trimming, deboning, portioning, and preparing a variety of meat products according to established specifications and operational requirements. Your craftsmanship and attention to detail will contribute to the consistency and quality of dishes across our culinary outlets...
- ...provide personalized service to create memorable experiences. Escort VIPs, long-stay guests, and special occasion guests when required. Maintain a visible presence in the lobby and public areas to proactively engage with guests. Assist guests with transportation...
- ...asset. Strong physical stamina, with the ability to stand for extended periods and lift or move objects in excess of 75 pounds as required. A "Be Kind" and "Be Happy" personality, demonstrating empathy, emotional intelligence, and a genuine passion for guest service...
- ...applicable health and safety regulations. Use kitchen equipment safely and responsibly, reporting any faults, damage, or maintenance requirements promptly to the appropriate senior chef. Support initiatives to minimize food waste through proper preparation, storage,...
- ...portion control, and stock management procedures. Assist during service and adjust preparation based on guest preferences when required. Maintain a clean, organized, and sanitary kitchen environment at all times. Inspect and clean food preparation areas to ensure...
- ...Problem-solving mindset with a guest-centric approach. Proficiency in Microsoft Office and hotel systems. Fluency in English required; additional languages are highly desirable. Personal Attributes: Genuine passion for luxury hospitality and guest service....
- ...Excellent incident response and crisis management skills Thorough understanding of Saudi Arabian security regulations and compliance requirements Strong organizational and time management skills with the ability to manage multiple priorities Excellent communication...
- ...guest transitions. Deliver messages, newspapers, and parcels promptly to guest rooms. Qualifications Performance Standards & Requirements Grooming : Uphold impeccable grooming and personal presentation standards aligned with ultra-luxury expectations....
- ...minimizing waste and ensuring proper stock handling (FIFO) Assist in menu planning, recipe development, and new dish trials when required Coordinate with other kitchen sections to ensure smooth service operations Ensure cleanliness, organization, and proper...
- ...DAILY ARRIVALS AND COORDINATE WITH FRONT OFFICE AND HOUSEKEEPING TEAMS. • PREPARE AND SEND DAILY / WEEKLY RESERVATION REPORTS AS REQUIRED. • ENSURE RATE PARITY ACROSS ALL BOOKING CHANNELS. GUEST COMMUNICATION & SERVICE • HANDLE SPECIAL REQUESTS (EARLY CHECK-IN,...