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- ...requests, and individual preferences to support personalized service. Provide accurate and engaging information about resort facilities, dining venues, activities, experiences, Shura Island , and the wider Red Sea destination. Handle guest inquiries, requests,...
- ...efficient flow of vehicles and guests at the hotel entrance. Provide guests with accurate general information about the hotel, its facilities, and services. Anticipate guest needs and offer assistance proactively throughout the arrival and departure experience....
- ..., recording preferences and feedback to support personalized service. Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences. Handle guest mail, packages, deliveries, printing requests, and other personal assistance...
- ...training and development programs as assigned by the Executive Pastry Chef or Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Read and act promptly on instructions and reports...
- ...Operational Supervision & Quality Assurance: Oversee daily operations of the spa, fitness center, recreation areas, and wellness facilities, ensuring seamless service delivery. Conduct regular inspections of treatment rooms, wellness areas, and recreational...
- ...sessions including personal training, group classes, and recreational activities in line with brand standards. Ensure all fitness facilities and equipment are clean, safe, and fully operational at all times. Conduct routine checks of gym equipment and report any...
- ...requests. Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution. Promote hotel facilities, services, dining outlets, wellness offerings, and special events. Qualifications Diploma and Degree from preferably...
- ...Responsibilities: Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalized Engagement: Anticipate guest needs and offer intuitive, personalized...
- ...contact for guest inquiries, requests, and service needs throughout their stay. Provide clear and accurate information about hotel facilities, dining, spa, activities, promotions, services, and local attractions. Coordinate guest requests with relevant departments,...
- ...cost-effectiveness without compromising quality Conduct regular property inspections and implement corrective actions to maintain facility standards and guest-facing areas Collaborate with senior leadership to drive revenue optimization, operational efficiency, and...
- ...health and safety policies. Operational Responsibilities Maintain cleanliness, organization, and presentation of the Kids Club facilities. Ensure toys, equipment, and activity materials are properly maintained and sanitized. Monitor inventory levels of activity...
- ...in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver...
- ...• Attend training and development programs as assigned by management or the Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Maintain honesty, professionalism, a positive attitude...
- ...Saudi Arabia. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests. Lead and supervise a team of childcare professionals,...
- ...• Attend training and development programs as assigned by management or the Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Perform duties common to the role and any other...
- ...luxury wellness concepts and brand alignment. Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred. Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea...
- ...designated areas using proper lifting techniques and safety protocols Provide guests with directions, information about hotel facilities, and recommendations for local attractions and services Respond promptly to guest requests and special needs, escalating complex...
- ...• Attend training and development programs as assigned by management or the Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Perform related duties, special projects, and any...
- ...luxury wellness concepts and brand alignment. Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred. Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea...