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- ...operations of the spa, fitness center, recreation areas, and wellness facilities, ensuring seamless service delivery. Conduct regular... ...closely with Front Office, Guest Relations, Housekeeping, Engineering, and F&B to ensure seamless guest experiences. Coordinate...
- .... Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences. Handle guest mail... .... Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless...
- ...stay. Provide clear and accurate information about hotel facilities, dining, spa, activities, promotions, services, and local attractions... ...requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams....
- ...Establish and maintain outstanding standards across treatments, guest journeys, reception, relaxation areas, retail and all spa facilities. Curate and continuously evolve the treatment menu, wellness experiences and spa programming, ensuring the offering remains relevant...
- ...Manager , you will lead the resort’s complete recreation experience across the Kids & Teens Club, pool and beach, fitness and gym facilities, sports courts, and resort-wide recreational programming. Combining creativity with strong operational leadership, you will...
- ...requests, and individual preferences to support personalized service. Provide accurate and engaging information about resort facilities, dining venues, activities, experiences, Shura Island , and the wider Red Sea destination. Handle guest inquiries, requests,...
- ...privacy and evidence-handling standards. • Coordinate with Engineering, IT, or relevant departments to report system faults, door lock... ...operations, project coordination, and setup of wellness facilities is highly preferred. Ability to create innovative and culturally...
- ...efficient flow of vehicles and guests at the hotel entrance. Provide guests with accurate general information about the hotel, its facilities, and services. Anticipate guest needs and offer assistance proactively throughout the arrival and departure experience....
- ...requests, and concerns with professionalism, empathy, and a solution-oriented approach. Maintain comprehensive knowledge of hotel facilities, services, events, and local attractions to provide informed guidance. Record and communicate guest preferences, special...
- ...Responsibilities: Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalized Engagement: Anticipate guest needs and offer intuitive, personalized...
- ...Saudi Arabia. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests. Lead and supervise a team of childcare professionals,...
- ...requests. Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution. Promote hotel facilities, services, dining outlets, wellness offerings, and special events. Qualifications Diploma and Degree from preferably...
- ...in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver...
- ...health and safety policies. Operational Responsibilities Maintain cleanliness, organization, and presentation of the Kids Club facilities. Ensure toys, equipment, and activity materials are properly maintained and sanitized. Monitor inventory levels of activity...
- ...• Attend training and development programs as assigned by management or the Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Maintain honesty, professionalism, a positive attitude...
- ...cost-effectiveness without compromising quality Conduct regular property inspections and implement corrective actions to maintain facility standards and guest-facing areas Collaborate with senior leadership to drive revenue optimization, operational efficiency, and...
- ...of outlet ambiance, service delivery, product presentation, cleanliness, hygiene, and operational readiness. Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the venue to luxury lifestyle standards. Lead, mentor, and inspire a high...
- ...luxury wellness concepts and brand alignment. Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred. Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea...
- ...briefings, coaching, and on-the-job training. Respond to guest requests and ensure proper follow-up. Coordinate with Front Office, Engineering, Laundry, and other resort departments. Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys....
- ...overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene, and emergency...
- ...and laundry equipment through effective maintenance, timely repairs, and proactive technical support. Working as part of the Engineering team, you will support daily operations by maintaining critical equipment, identifying potential issues, and delivering reliable...
- ...providing accurate and timely reports to senior management. Work closely with Culinary, Front Office, Housekeeping, Stewarding, Engineering, and other hotel departments to ensure seamless operations and an integrated guest experience. Conduct regular briefings and...
- ...operations, ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently. Monitor room status, Out of...
- ...and respect. Manage pastry-related budgets, including food cost, labor cost, and productivity targets. Participate in menu engineering and cost analysis to maximize profitability while maintaining brand standards. Support business development through creative product...
- ...feedback or concerns when appropriate. Coordination & Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery. Communicate guest preferences and special instructions clearly...
- ...smoothly, being the main point of communication for Reception and all other operating departments, such as Butler, Housekeeping and Engineering. GROOMING Our appearance is a reflection of who we are, and our grooming should project a professional image at work;...
- ...marble polishing, carpet shampooing, and special setups for VIP arrivals or events. Departmental Collaboration : Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns promptly. Resource Management : Monitor the usage and inventory...