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- .... Provide accurate directions and information about hotel facilities, dining venues, amenities, and experiences. Handle guest mail... .... Coordinate closely with Front Office, Housekeeping, Engineering, F&B, Guest Relations, and other departments to ensure seamless...
- ...operations of the spa, fitness center, recreation areas, and wellness facilities, ensuring seamless service delivery. Conduct regular... ...closely with Front Office, Guest Relations, Housekeeping, Engineering, and F&B to ensure seamless guest experiences. Coordinate...
- ...stay. Provide clear and accurate information about hotel facilities, dining, spa, activities, promotions, services, and local attractions... ...requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams....
- ...requests, and individual preferences to support personalized service. Provide accurate and engaging information about resort facilities, dining venues, activities, experiences, Shura Island , and the wider Red Sea destination. Handle guest inquiries, requests,...
- ...privacy and evidence-handling standards. • Coordinate with Engineering, IT, or relevant departments to report system faults, door lock... ...operations, project coordination, and setup of wellness facilities is highly preferred. Ability to create innovative and culturally...
- ...efficient flow of vehicles and guests at the hotel entrance. Provide guests with accurate general information about the hotel, its facilities, and services. Anticipate guest needs and offer assistance proactively throughout the arrival and departure experience....
- ...training and development programs as assigned by the Executive Pastry Chef or Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Read and act promptly on instructions and reports...
- ...sessions including personal training, group classes, and recreational activities in line with brand standards. Ensure all fitness facilities and equipment are clean, safe, and fully operational at all times. Conduct routine checks of gym equipment and report any...
- ...requests. Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution. Promote hotel facilities, services, dining outlets, wellness offerings, and special events. Qualifications Diploma and Degree from preferably...
- ...Responsibilities: Guest Service & Transportation: Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey. Personalized Engagement: Anticipate guest needs and offer intuitive, personalized...
- ...cost-effectiveness without compromising quality Conduct regular property inspections and implement corrective actions to maintain facility standards and guest-facing areas Collaborate with senior leadership to drive revenue optimization, operational efficiency, and...
- ...health and safety policies. Operational Responsibilities Maintain cleanliness, organization, and presentation of the Kids Club facilities. Ensure toys, equipment, and activity materials are properly maintained and sanitized. Monitor inventory levels of activity...
- ...• Attend training and development programs as assigned by management or the Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Maintain honesty, professionalism, a positive attitude...
- ...in the lobby to offer assistance. Act as a "storyteller" by sharing knowledge about the hotel's heritage, local attractions, and facilities. Operational Support : Coordinate with the Front Desk, Concierge, and Valet teams to ensure seamless guest transitions. Deliver...
- ...Saudi Arabia. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests. Lead and supervise a team of childcare professionals,...
- ...designated areas using proper lifting techniques and safety protocols Provide guests with directions, information about hotel facilities, and recommendations for local attractions and services Respond promptly to guest requests and special needs, escalating complex...
- ...of outlet ambiance, service delivery, product presentation, cleanliness, hygiene, and operational readiness. Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the venue to luxury lifestyle standards. Lead, mentor, and inspire a high...
- ...• Attend training and development programs as assigned by management or the Training Manager. • Maintain knowledge of hotel facilities, fire and emergency procedures, job responsibilities, and employee policies. • Perform related duties, special projects, and any...
- ...luxury wellness concepts and brand alignment. Experience in pre-opening operations, project coordination, and setup of wellness facilities is highly preferred. Ability to create innovative and culturally relevant wellness experiences aligned with the Red Sea...
- ...overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene, and emergency...
- ...briefings, coaching, and on-the-job training. Respond to guest requests and ensure proper follow-up. Coordinate with Front Office, Engineering, Laundry, and other resort departments. Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys....
- ...operations, ensuring consistent adherence to SOPs, SLS brand standards, and service guidelines. Coordinate closely with Housekeeping, Engineering, Security, and other departments to resolve operational and guest-related matters efficiently. Monitor room status, Out of...
- ...and laundry equipment through effective maintenance, timely repairs, and proactive technical support. Working as part of the Engineering team, you will support daily operations by maintaining critical equipment, identifying potential issues, and delivering reliable...
- ...audio-visual support across the resort’s events, meetings, entertainment venues, and guest experiences. Working closely with Engineering, Events, Banquets, Entertainment, and IT teams, you will be responsible for setting up, operating, maintaining, and troubleshooting...
- ...marble polishing, carpet shampooing, and special setups for VIP arrivals or events. Departmental Collaboration : Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns promptly. Resource Management : Monitor the usage and inventory...
- ...and respect. Manage pastry-related budgets, including food cost, labor cost, and productivity targets. Participate in menu engineering and cost analysis to maximize profitability while maintaining brand standards. Support business development through creative product...