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- ...guest satisfaction. Ensure full compliance with health,... ...targets, providing accurate and timely reports to senior management.... ...Office, Housekeeping, Stewarding, Engineering, and other hotel departments... ...in hospitality management software and point-of-sale (POS) systems...
- ...cleanliness, hygiene, and operational readiness. Collaborate with Engineering, Housekeeping, and other hotel departments to maintain the... ...to maintain the outlet’s competitive edge. Ensure full compliance with health, safety, hygiene, company policies, and...
- ...anomalies and recommend corrective actions Utilize accounting software and ERP systems to track and report on costs Qualifications... ...reports and documentation ~ Excellent organizational and time management skills ~ Strong communication skills with the ability...
- ...Proficiency with hotel property management systems (PMS) and reservation software Excellent verbal and written communication skills with strong... ...genuine passion for hospitality Strong organizational and time management skills with the ability to multitask effectively...
- ...Kids Club area is clean, organized, and well-maintained at all times Qualifications High school diploma or equivalent; bachelor... ...Proficiency in Microsoft Office Suite and childcare management software Ability to work flexible hours, including weekends and...
- ...with Guest Relations, Concierge, Butler Services, Housekeeping, Engineering, Transportation, Spa, and Food & Beverage, this role ensures a... ...· Handle escalated guest concerns and complaints, ensuring timely service recovery, follow-up, and closure. · Coordinate with...
- ...regulations and compliance requirements Strong organizational and time management skills with the ability to manage multiple priorities... ...with guests and staff Proficiency in security management software and Microsoft Office applications Ability to remain calm and...
- ...facilities are fully operational, safe, and guest-ready at all times. Monitor proper usage, maintenance, and inventory of spa products... ...closely with Front Office, Guest Relations, Housekeeping, Engineering, and F&B to ensure seamless guest experiences. Coordinate wellness...
- ...situations and develop effective solutions Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously Proficiency in security management software and Microsoft Office applications Advanced communication and...
- ...ingredients while optimizing efficiency and minimizing waste. Ensure full compliance with HACCP standards, local regulations, and Fairmont... ...a safe working environment for colleagues and guests at all times. Qualifications Qualifications & Experience: Bachelor’s...
- ...Coordinate guest requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams. Log, track, and follow up on guest requests to ensure timely completion and a seamless guest experience. Handle guest feedback...
- ...setups, and personalized touches are delivered accurately and on time. Act as a liaison between guests and hotel management,... ...Communication: Work closely with Front Desk, Concierge, Housekeeping, Engineering, and Food & Beverage to ensure seamless service delivery....
- ...other operating departments, such as Butler, Housekeeping and Engineering. GROOMING Our appearance is a reflection of who we are,... ...every member of our team must adhere to grooming standards at all times EY ROLES AND RESPONSIBILITIES · Supervise Receptionists/...
- ...Arabian labor laws, regulations, and cultural considerations Proficiency in hospitality management systems and property management software Strategic thinking and problem-solving abilities with a customer-focused mindset Project management skills and ability to...
- ...experience we create for our guests. As a Paymaster , you will play a key role in ensuring our team members are paid accurately, on time, and in line with hotel policies and local regulations. Working closely with the Finance and People & Culture teams, you will...
- ...Ensure all recreation facilities, activity spaces and equipment are safe, clean, properly maintained and operationally ready at all times. Establish and maintain appropriate health, safety, child safeguarding, emergency and risk-management procedures across all recreation...
- ...support the hotel’s operational and financial objectives. Work closely with department heads to forecast purchasing needs and ensure timely availability of goods and supplies. Source, evaluate, and onboard reliable suppliers that meet SLS quality and service standards...
- ...a key role in protecting the hotel's financial health by managing credit operations, overseeing accounts receivable, and ensuring timely collections while maintaining strong relationships with our guests and business partners. Working closely with the Finance, Sales...
- ...welcoming appearance in line with SLS grooming and service standards. Follow hotel safety, security, and operational procedures at all times. Qualifications Previous experience in a hotel, resort, or hospitality environment is preferred. Good communication and...
- ...supports the Sous Chef and Chef de Cuisine in daily operations while leading and developing junior chefs. Key Responsibilities Take full responsibility for a designated kitchen section during preparation and service Prepare, cook, and present dishes according to...
- ...prevent cross-contamination. Follow HACCP, food safety, hygiene, sanitation, and applicable health and safety requirements at all times. Monitor product quality and report any food safety concerns, equipment issues, or product discrepancies to the appropriate...
- ...restaurant reservations, and other requests. Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution. Promote hotel facilities, services, dining outlets, wellness offerings, and special events. Qualifications...
- ...luggage and transportation needs efficiently. Assist the Valet team with parking and retrieving guest vehicles in a responsible and timely manner. Maintain the highest standards of cleanliness and presentation in the hotel entrance and public areas, ensuring the...
- ...ingredients to ensure freshness, quality, and consistency. Support the Chef de Partie and Demi Chef de Partie during service to ensure timely, efficient, and consistent execution. Follow established recipes, preparation methods, portion control guidelines, and...
- ...overall service standards throughout the night. Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur. Ensure compliance with hotel safety, security, health, hygiene, and emergency...
- ...shift inspections of buggies (battery levels, tire pressure, cleanliness) and ensure vehicles are kept in pristine condition at all times. Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism...
- ...adjust preparation based on guest preferences when required. Maintain a clean, organized, and sanitary kitchen environment at all times. Inspect and clean food preparation areas to ensure safe food-handling practices. Keep up to date with new products, recipes,...
- ...other departments to ensure room readiness and guest satisfaction. Adhere to cash handling procedures and audit standards at all times. Standards, Etiquette & Brand Representation: Uphold Raffles grooming, etiquette, and communication standards consistently....
- ...and respect. Manage pastry-related budgets, including food cost, labor cost, and productivity targets. Participate in menu engineering and cost analysis to maximize profitability while maintaining brand standards. Support business development through creative product...
- ...Description Guest Experience & Service Excellence Deliver warm, personalized, and professional service to children and parents at all times. Create a fun, welcoming, and inclusive environment within the Kids Club. Ensure all children feel engaged, safe, and valued...