Position Title:
IT Monitoring Center – Network Monitoring Specialist

Education:
Diploma or Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or related field.

Experience:
1–2 years of practical experience in networking, gained through academic projects, internships, or entry-level IT roles.

Monthly Salary Package:
12,000 SAR

Strong foundational knowledge of networking concepts (LAN/WAN, TCP/IP, routing, switching, firewalls).
CompTIA Network+ (required) .
Ability to monitor and analyze network traffic, bandwidth consumption, latency, and performance trends.
Basic understanding of data center networking components and enterprise network environments.
Ability to troubleshoot network alerts, incidents, and performance issues.
Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Nagios, Zabbix).
Good documentation and reporting skills for incident logs, performance metrics, and network configurations.
Strong communication skills for coordinating with security, system administration, application, and IT support teams.
Ability to work under pressure and respond quickly to network-related incidents.
Willingness to learn and adapt to new networking technologies.

Continuously monitor the data center and enterprise network to ensure performance, availability, and security.
Track network traffic, bandwidth usage, latency, and detect anomalies or performance degradation.
Respond promptly to alerts and incidents to troubleshoot and resolve network problems.
Conduct root-cause analysis and implement corrective actions to minimize downtime.
Log incidents immediately into the Incident Management System and notify all concerned parties per the escalation matrix.
Maintain updated documentation of network configurations, monitoring procedures, incident reports, and performance statistics.
Generate network performance and security reports for internal auditing and compliance.
Collaborate closely with system administrators, security teams, developers, and help desk teams to resolve issues and support new technology deployments.

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IT Monitoring Center - Network Monitoring team