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- ...in accordance with departmental SOPs. Identify guest needs, preferences, and travel patterns to recommend suitable room types, packages, and offers. Accurately enter and update guest details, payment methods, preferences, and special requests in the property management...
- ...receiving clerks, streamlines shipping and receiving processes, and maintains tracking systems for all transactions, including guest package signatures. By implementing best practices in inventory management, vendor relations, and operational standards, the position plays...
- ...anticipated new destinations. Become part of a team dedicated to creating unparalleled luxury hospitality experiences. A competitive package and excellent opportunities for professional growth. Outstanding discounts across the global Accor and luxury brand network....
- ...anticipated new destinations. Become part of a team dedicated to creating unparalleled luxury hospitality experiences. A competitive package and excellent opportunities for professional growth. Outstanding discounts across the global Accor and luxury brand network....
- ...upselling training, and dynamic pricing. Collaborate with Revenue and Marketing teams to drive wellness revenue channels (e.g., packages, retail, memberships). 6. Sales, Marketing & Branding Drive annual wellness marketing calendar, including events, retreats,...
- ...RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE, OR OTA PLATFORMS. • UPSELL HIGHER ROOM CATEGORIES AND PROMOTE HOTEL PACKAGES TO MAXIMIZE REVENUE. • ENSURE ALL BOOKINGS ARE CONFIRMED WITH COMPLETE AND ACCURATE GUEST INFORMATION. SYSTEM &...
- ...provides follow-up with guests and log is completed. Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements. Has complete knowledge of the hotel's emergency procedures. Implements new procedures and...