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- ...serve as a key advisor, ensuring seamless integration of sales processes while leveraging deep expertise in Oracle's ecosystem to deliver... ...tailored user interfaces and streamline user experiences. Design and execute Bulk File Data Import (FBDI) processes to facilitate...
- ...Specify SOPs for guest rooms public areas backofhouse laundry lost & found and deepcleaning programs. Design room inspection and quality control processes (room checks scoring corrective actions). Recruitment & Training Recruit interview hire and onboard housekeeping...
- ...alignment and compliance with Accor standards ~ Manage onboarding processes orientation programs and pre-opening readiness ~... ...profiles and succession plans Training & Development ~ Design and implement training programs focused on emotional intelligence...
- ...immediately. Maintain personal grooming and hygiene standards in accordance with hotel policies. Cash Handling & Administration Process guest bills accurately using the POS system. Handle cash credit card and other payment methods according to hotel procedures....
- ...standards in accordance with Accor and Mantis brand requirements. Participate in snagging mock-up room inspections and handover processes. Assist in OS&E and FF&E planning receiving inventory and setup. Prepare operating budgets manpower plans duty rosters and...
- ...Responsibilities Reservations Handle reservations received via telephone email website travel agents and online channels. Process new bookings amendments cancellations and special requests accurately and promptly. Ensure all reservations are entered correctly...
- ...professionally and promptly. Monitor reservation accuracy and compliance with hotel standards. Ensure booking confirmations are processed accurately. Manage room blocks allotments waitlists and special requests. Review and approve reservation exceptions when...
