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- ...representing the hotel with professionalism and accuracy. Monitor and implement updates to Saudi labor laws and immigration regulations,... ...manage multiple priorities under tight deadlines. Previous pre-opening or large-scale hospitality project experience is a plus....
- ...Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares... ...• Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system. • Prepares...
- ...to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear...
- ...Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Empowers employees to provide excellent customer service. • Emphasizes...
- ...excellence, quality standards, cleanliness, and compliance across all outlets. Monitor guest feedback and satisfaction metrics; implement corrective actions as required. Drive revenue, profitability, and cost control across all F&B operations. Prepare and manage...
- ...and holidays as required by business needs. JOB SPECIFIC TASKS Developing & Executing Marketing Strategy • Develop and implement strategic plans to include budget considerations, site goals, and forecasts for appropriate activities. • Verify that pricing...
- ...service standards. • Train, motivate, and develop Guest Services colleagues to deliver intuitive and anticipatory service. • Implement and maintain service standards, SOPs, and guest recognition programs. • Coordinate with other departments (Front Office, Housekeeping...
- ...Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership...
- ...manages to achieve or exceed budgeted goals. • Effectively investigates, reports and follows-up on employee accidents. • Knows and implements company safety standards. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer...
- ...appropriately to employees’ concerns. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools,...
- ...new joiners, aligned with Rosewood standards and Perfect Discovery. Drives Associate Recognition Programs, ensuring robust implementation of Rosewood T&C Practices. Act as a point of contact for associate queries, concerns, and grievances. Support fair, consistent...
- ...and readiness for external assessments. - Analyze guest feedback, service gaps, and operational trends; partner with leaders to implement corrective and preventive action plans. - Drive continuous improvement initiatives focused on guest experience, service consistency...
- ...cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities • Develops and implements guidelines and control procedures for purchasing and receiving areas. • Establishes goals including performance goals, budget...
- ...and guest personalization initiatives. • Play an active role in pre-opening activities including recruitment, training, system implementation, and SOP development. • Ensure strict adherence to Rosewood service standards, policies, and procedures. • Monitor guest...
- ...with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response...
- ...with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response...