Working at Accor:

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.

Job Description

Primary Responsibilities

Security Operation

Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures

Disseminate all information by the Management to team members

Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively

Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel

Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations

Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness

Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused

Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
- Pocket books;
- Security Desk Occurrence Book;
- Gate Passes and Security Passes;
- Keys and Key Registers;
- Post allocation for hotel and External Security

Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes

Record all activities involving the Department in the Daily Security Report

Provide security coverage for VIP guests
Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

Conduct performance review with the team
Identify and develop team members with potential
Constantly monitor team members’ appearance, attitude and degree of professionalism
Conduct detailed induction programs for new employees
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

Be fully conversant with hotel fire & life safety/emergency procedures
Comply with hotel and department policies and procedures at all times
Attend all briefings, meetings and trainings as assigned by management
Report for duty on time wearing clean and complete uniform at all times
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel
Main Complexity/Critical issues in the Job
Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Qualifications

Knowledge and Experience

Secondary / High school education
Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting
Minimum 2 years of relevant experience in a similar capacity
Good reading, writing and oral proficiency in English language
No criminal record

Competencies

Strong leadership, interpersonal and training skills
Good communication skills
Honest with a high level of integrity
Ability to remain calm and react fast to situations
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

Additional Information

Role Benefits & Perks

Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.
Work with sector-leading IDeaS revenue management platform.

Additional Information

This role requires:

Fluency in English and Arabic

Security Manager ( Saudi National)