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- ...seeking a highly experienced and visionary Cluster Director of Security to oversee all aspects of security operations for our luxury properties... ...potential security threats Oversee the management and training of security personnel across multiple properties Collaborate...
- ...of IT and hotel leadership, this role ensures the reliability, security, and performance of all IT infrastructure and systems, enabling... ...reporting. Promote IT best practices and provide basic system training to hotel colleagues. Act as a deputy to the IT Manager when...
- ...opening and closing procedures in line with company policies and security guidelines. - Ensure operational standards are upheld at all... ...to support overall store performance. - Follow assigned training and development plans and proactively seek support when required...
- ...grooming standards, and code of conduct. - Support onboarding, training, coaching, and ongoing development of store staff. - Monitor... ...and closing procedures in line with operational guidelines and security protocols. - Oversee product presentation, visual order,...
- ...items. - Ensure compliance with operational checklists, SOPs, and security procedures. Sales Performance & Business Results: -... ...attendance schedules, and leave plans in coordination with HR. - Train employees on POS systems, product knowledge, sales techniques,...
- ...allocations are maintained at all times. Provide on-the-job training, performance feedback, and support to develop team excellence.... ...closely with Front Desk, Concierge, Guest Relations, Valet, and Security teams to ensure seamless operations. Monitor and control luggage...
- ...VIP movements, and quality expectations. Provide on-the-job training and continuous feedback to maintain high performance standards.... ...-room observations. Ensure adherence to health, safety, and security procedures. Qualifications Qualifications & Experience...
- ...departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain... ...the utmost discretion and integrity. Participate in ongoing training to enhance product knowledge, service skills, and brand...
- ...occur. Make sure that Attendants will attend the team member training sessions, meetings, and programs as required. Supervise &... ...diapers. Check & supervise the work of Attendants based on proper security procedures ensure that every kid and parent has signed in and...
- ...VIP movements, and quality expectations. Provide on-the-job training and continuous feedback to ensure high performance and consistency... ...Office, Guest Relations, Food & Beverage, Engineering, and Security to ensure seamless public area operations. Report maintenance...
- ...communication protocols in case of fire, medical incidents, or security situations. Act as a central communication point during emergencies... ...protection requirements. Participate in service culture training and continuous development programs. Qualifications...
- ...Professional Development: Ensure compliance with hotel safety, security, and confidentiality policies. Protect guest privacy and... ...information with discretion and integrity. Participate in brand training, service culture programs, and continuous development...
- ...service culture and etiquette standards. Provide on-the-job training, performance feedback, and support to develop service excellence... ..., discretion, and compliance with hotel policies, safety, and security procedures. Qualifications Qualifications & Experience...
- ...audits of reservation data to ensure accuracy, completeness, and compliance with standards. Maintain confidentiality and data security when handling guest information and payment details. Communicate effectively with the Distributions Manager and team regarding...
- ...Anticipate guest preferences by observing their needs and providing proactive assistance without being intrusive. Ensure the safety and security of the entrance area, monitoring traffic flow and reporting any unusual activities or hazards. Adhere to all Raffles and Accor...
- ...food safety standards Coordinate with waitstaff and kitchen for smooth service Attend daily briefings and participate in staff training sessions Support colleagues during peak hours to maintain efficiency Qualifications Proven experience in the beverage...
- ...experience in Housekeeping or Public Area cleaning within a luxury or five-star hotel environment is preferred but not mandatory. Basic training in cleaning techniques and equipment usage is an advantage. Skills & Competencies: Strong attention to detail and commitment...
- ...operating equipment and supplies. ~ Support the bar operations when required. ~ Attend pre-shift briefings, team meetings, and training sessions as required. ~ Deliver highly personalized service to all guests, including VIPs, ensuring each guest feels...
- ...seamless service delivery and guest satisfaction Develop and implement standard operating procedures for the butler department Train and mentor butler staff, fostering a culture of excellence and continuous improvement Coordinate with other departments to ensure...
- ...Experience: Previous experience as a Room Attendant in a luxury or five-star hotel environment is preferred but not mandatory. Basic training in housekeeping operations and cleaning techniques is an advantage. Skills & Competencies: Exceptional attention to detail...
- ...throughout the day. · Attend briefings and contribute creative ideas for programming and themed activities. · Assist with the training and onboarding of new Kids Club team members when required. · Report any maintenance issues, supply shortages, or unusual guest...
- ...management and external stakeholders Stay current with environmental regulations and sustainability trends in the hospitality industry Train and educate staff on sustainability practices and their importance to the organization Represent the resort in sustainability-...
- ...professionally Collaborate with other departments to create integrated family-friendly experiences and promotions Conduct regular staff training sessions to enhance skills and maintain high-quality service standards Monitor and evaluate the effectiveness of programs,...
- ...spa professionals. Manage and coordinate all aspects of spa operations, including treatments, scheduling, and inventory Lead, train, and motivate a team of spa therapists and support staff to deliver outstanding service Ensure compliance with health and safety...
- ...Spa & Wellness Manager in developing and implementing strategies to enhance guest satisfaction and increase revenue Supervise and train spa staff, ensuring they deliver exceptional customer service and adhere to brand standards Oversee scheduling, inventory...
- ...OPTIMAL REVENUE GENERATION AND EXCEPTIONAL GUEST EXPERIENCES. • LEAD AND MANAGE THE RESERVATIONS TEAM, PROVIDING GUIDANCE, TRAINING, AND SUPPORT TO ACHIEVE DEPARTMENTAL GOALS • OVERSEE DAILY RESERVATIONS OPERATIONS, IMPLEMENTING EFFECTIVE STRATEGIES TO MAXIMIZE...
- ...recommendations. Lead VIP coordination, guest recovery, and guest preference mapping. 4. Team Leadership & Culture Recruit, train, and mentor a passionate and professional wellness team, fostering a culture of care and excellence. Conduct regular performance...
- ...throughout the day. · Attend briefings and contribute creative ideas for programming and themed activities. · Assist with the training and onboarding of new Kids Club team members when required. · Report any maintenance issues, supply shortages, or unusual guest...
- ...satisfaction and operational efficiency Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries Train and motivate staff to deliver high-quality customer service Manage guest complaints and resolve issues promptly and...
- ...information and situations. Adhere to hotel policies, safety procedures, and brand standards. Participate in service culture training, brand programs, and continuous improvement initiatives. Qualifications Qualifications & Experience: Minimum 2–3...