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- ...Position Overview Rosewood Red Sea, part of the ultra-luxury Red Sea Global destination, is seeking an experienced and service-driven Guest Services Manager to join our pre-opening leadership team. This role will oversee the Guest Services team including Concierge...
- ...Position Overview Rosewood Red Sea, part of the ultra-luxury Red Sea Global destination, is seeking an accomplished and service-driven Assistant Director of Front Services to join our pre-opening leadership team. This role will support the Director of Rooms in...
- ...skills through training and practice. Is instrumental to achieve our goal in providing the highest professional standards in Butler Service to our guests and thus exceeding the guest expectation. He is a member of the Evacuation Team. Essential Duties ~Presents...
- Press space or enter keys to toggle section visibility Job Summary To ensure that all Storage, corridors, and service areas are maintained to the standards set by the Assist Director of Room i/c heart of house. Essential Duties and Responsibilities...
- ...operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Operations...
- ...providing strategic leadership, and operational excellence across all engineering, maintenance, energy, sustainability, and technical services within the resort. This role ensures that all facilities, equipment, utilities, systems, and infrastructure operate safely,...
- ...maintaining an immaculate environment, preparing treatment rooms, and ensuring guests experience seamless luxury and personalized service aligned with Rosewood’s philosophy of “A Sense of Place®. Key Responsibilities Warmly welcome guests to the Asaya Spa, providing...
- ...confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review...
- ...FUNCTION: The Bell Associate transports guest luggage to/from guestrooms. Escorts guests to rooms and inform guests of all hotel services, facilities, and features. Be responsible for attending to the immediate needs of each guest upon arrival and follow through...
- ...presentation in guest rooms and assigned areas, ensuring every space reflects Rosewood’s commitment to refined luxury, thoughtful service, and A Sense of Place® . Key Responsibilities Clean, service, and maintain guest rooms, suites, and villas according to...
- ...Purchasing Assistant supports the Procurement and Finance teams in ensuring the timely and cost-effective acquisition of goods and services for Rosewood Amaala. This role is responsible for processing purchase orders, maintaining supplier records, tracking deliveries,...
- ...during associate exit. Lead and supervise wardrobe attendants or support staff, where applicable. Promote Rosewood values and service culture through daily interactions. QUALIFICATIONS & EXPERIENCE Minimum 4–6 years of experience in wardrobe, uniform...
- ...guest laundry Linen Room & Work Area Support Assist in maintaining cleanliness and organization of linen rooms, corridors, and service areas Ensure laundry carts, racks, and trolleys are kept clean and in good condition Store clean and soiled items in...
- ...maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf...
- ...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and...
- .... • Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service • Monitors and provides service behaviors that are above and beyond for customer satisfaction. • Manages day-to-day operations,...
- ...• Develops and executes the annual Sales plan for the assigned market for all direct reports. Providing Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. •...
- ...and interaction reflects Rosewood’s ultra-luxury standards and the destination’s unique sense of place. The role combines client servicing, on-property coordination, sales support, and administrative responsibilities, supporting Leisure, Corporate, or Groups & Events...
- ...each outlet delivers a unique, memorable, and emotionally engaging guest experience. Embed A Sense of Place® through menu design, service rituals, storytelling, and ambiance. Curate innovative dining activations, pop-ups, collaborations, and experiential offerings....
- ...sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable....
- ...join our pre-opening team. Inspired by Rosewood’s philosophy of A Sense of Place® , this role embodies holistic wellbeing, intuitive service, and authentic guest connection. The ideal candidate will deliver exceptional treatments, uphold world-class wellness standards,...
- ...branded residences within the ultra-luxury development. This role ensures the seamless integration of residential operations with hotel services, delivering exceptional owner experiences aligned with Rosewood’s A Sense of Place® philosophy and Forbes Five-Star standards....
- ...equipment. Respond promptly to breakdowns, power outages, or malfunctions, ensuring minimal disruption to operations and guest services. Assist in the testing, calibration, and commissioning of new electrical equipment and installations. Ensure all electrical...
- ...local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require...
- ...QUALIFICATIONS & EXPERIENCE Minimum 7 -8 years of progressive experience in Human Resources / Talent & Culture within luxury hospitality or service-oriented environments. At least 2–3 years in a managerial Bachelor’s degree in Human Resources, Business Administration, or...
- ...door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound...
- ...Housekeeping in overseeing daily Housekeeping and Laundry operations, ensuring the highest standards of cleanliness, presentation, and service across the resort. This leadership role is instrumental in maintaining Rosewood brand standards, supporting pre-opening readiness,...
- ...Reservations Supervisor is responsible for supervising the Reservations team and ensuring that they deliver exceptional levels of service above and beyond those expected of an ultra-luxury hotel. To support the team in responding to all reservations' requests (for both...
- ...achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property...
- ...management team to any potential issues with payment in a timely fashion. Possess a thorough knowledge of the hotel product and services and use appropriate verbiage in their description. Possess a thorough knowledge of the different rates/packages/promotions...