Search Results: 3 vacancies
...one interview with team.
• Insure smooth operation and handover.
• Review operation team shift roster to cover 24x7 OT CyberHub operation with enough workforce to maintain SLAs.
• Escalate high priority cases to proper team.
OT SECURITY
#J-18808-Ljbffr
Wipro Technologies
Jubail
2 days ago
...resolve customer issues and improve service delivery.
Adhere to company policies, quality standards, and service level agreements (SLAs)
Requirements:
High school diploma or equivalent; college degree preferred.
Previous experience in customer service, retail...
Sodexho
Jubail
more than 2 months ago
...track support tickets, resolutions, and procedures, maintaining accurate records and ensuring compliance with service level agreements (SLAs) and industry best practices.
Educate end-users on IT policies, procedures, and best practices, providing training and guidance...
Qualfon
Jubail
more than 2 months ago
